Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
I have never purchased travel insurance before and was a bit nervous about doing it. After COVID, it seemed a necessary item to have and it gave me great peace of mind. The process of comparing policies and selecting one was easy. I contacted Trawick with some questions and they answered them quickly and clearly.
Terrible service no updates horrible customer service long wait for answers still don’t have any answer.agent told me 60 days for an answer no email about status no corespondents All around horrible customer service my next move will be on social media if I don’t get an answer soon
I contacted them to add an additional day to my trip and modify the insurance amount. The process was simple and fast. The person on the phone was very professional, cordial and very efficient. I'm very happy with the service.
I had a flight cancelation that cost us additional $1,200 when I contacted the claim department they said it is not covered. I am a world traveler, and I am very disappointed in the policy I purchased through your company. I will not use your services in the future.
Respectfully.
The policy was straight forward and the customer service agent I spoke with was clear, answering my questions.
Claim still hasn’t been processed. Over 90 days later.
Good service. Happy.
I was not getting any response from them. I contacted Squaremouth and was helped immediately and just received my payment today.
The customer service for the pre-purchase was excellent. I didn’t have to make a claim.
Very slow response time on their end and when I finally heard back from them they’re requiring duplicate information
Last updated: July 6, 2026