Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
My only real complaint was the insurer (Trawick Int) saying they would respond within 48 hours to a written inquiry after a few months of no information and then taking weeks to actually reply. Not particularly impressed with insurance that paid out less than I paid for the insurance on a well documented $ loss after a maintenance issue flight delay caused us to miss the full first paid day of our trip.
Contacts were polite, informative and responsive
Did not file a claim
But understood the process and had the neccessary information available before we traveled.
The policy was easy to obtain, very affordable, and covered everything we could need. I'm glad that we didn't need it in the end, but it gave us great peace of mind to know that if something were to happen, that we would have been able to afford a replacement trip in the future.
Absolute worst claim experience I have ever had......60 days to even look at the claim
Can't keep blaming Covid
Needless to say I did not use you for my trip insurance for next year as I have already booked and purchased from another vendor
Their customer service sucks, it has been a week with no response to an emailed question. I'll never use them again. If BRK doesn't back it I'm not using it.
My trip was delayed because of Covid in 2021 and I was able to carry a credit for the insurance to use it this year. Everything went smoothly.
Due to Covid, the date of my tour changed after purchasing my policy. A phone call to Trawick International gave me a friendly agent who quickly and efficiently changed the dates without hesitation.
Representative was friendly to deal with. It should be explained to customers that this is secondary insurance.
Ability to speak to a real person was very important. Trawick was available for questions.
Great