Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,404
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AVG. MONTH
486
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels First Class

    While on our first Alaskan Cruise, I unfortunately came down with COVID. So far our experience with and interaction with Trawick has been Exceptional! Their personnel helped us prepare the Insurance Forms needed to file our Claim. Without their help we wouldn’t have known where to begin. Anxiously awaiting reimbursement for most of missed trip. Thank you again!

    Barbara from PA
    Review Received: July 9, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Melissa from VA
    Review Received: July 9, 2022
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    0 out of 0 people found this review helpful

    I filled out claim a month ago and no one ever contacted me. Very upsetting. 😡

    Trawick International policy: Safe Travels Explorer

    We recognize that all policies are governed by the details of the offered coverage. Still, we were disappointed to learn that the Missed Connection coverage offered by Trawick is so limited: it only covers you in the event of a weather delay. In other words, if you miss your tour/cruise departure because an airline has cancelled your flight and put you on another two days later, you miss your departure and are not covered. Policies offered by other providers are more inclusive and we wish this limitation had been clearer on the comparison chart

    Perry from IN
    Review Received: July 8, 2022
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    12 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    We had to cancel a trip for 6 people because our grandson became infected with Covid. We filed a claim on June 16, and the woman I spoke to (Gigi) was very helpful and nice. We are now awaiting review of this claim, and I was told it would likely take some time. We are hoping for the best, as the Covid coverage that included our family was the main reason we selected Trawick.

    MF from CA
    Review Received: July 7, 2022
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Air Canada canceled flight 8757 on Sat. June 18th. We filed a claim for 1 lost bag ( it has been 2.5 weeks) and one for hotel and a meal as we drove from Toronto to Columbus OH. I talked to a rep who found us in the system and directed me to the other rep who said to use the website. The website did not recognize our last name and policy number. I just sent CBP an email via the website asking for help in making a claim.

    Rebecca from OH
    Review Received: July 7, 2022
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Time to get a claim approved and reimbursed is exceptionally long.

    Bruce from TX
    Review Received: July 7, 2022
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Easy to sign up for insurance. Fast response when I changed the date and the amount.

    Martha from MD
    Review Received: July 6, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Jamin from NY
    Review Received: July 6, 2022
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    0 out of 0 people found this review helpful

    It took awhile to hear anything back but I was happy when I got my check.

    Trawick International policy: Safe Travels Voyager

    I obtained the claim form easily. However I received an email that it could take awhile to process due to volume of claims.

    Loretta from WA
    Review Received: July 6, 2022
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Trawick Int'l has sent me a statement that it may take up to 60 days to process my claim. It seems to me this is far too long to process a very simple straight forward claim with all the requested documents submitted as requested.

    Mark from IL
    Review Received: July 5, 2022
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    5 out of 5 people found this review helpful

Last updated: July 6, 2026