Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
They had a quick response to our one question and were very easy to work with.
Communication from the provider was less than perfect. I never received direct responses to questions, only form/automated responses. The claim process took longer than normal, but that was because of a huge influx of claims due to weather events and COVID. Just one responsive email could have alleviated my concerns about my claim. Squaremouth was helpful in this regard.
Easy, great service. Nice peace of mind.
A friendly, helpful agent online helped me to decide which was the best policy for my needs. Once that was done, it was easy to order my policy through my computer.
The purchase of the policy was very easy. The ability to file a claim is non-existent. The website to file a claim does not function. You can not register on the site to file a claim. I have communicated via email with Trawick and they say to use the website. However, the website does not function. You can not register on the site to file a claim whether on my iPhone, iPad or PC Desktop.
I am still waiting for my refund. I have sent the necessary paperwork, and there is no number to call, my login does not work, they tell me I don't have an account. It's frustrating and I reply to the Trawick emails and get no response either. CAn someone call
909-921-8888
It is always good to know that trip insurance has our back if something unexpected happens. We thank the Lord that nothing unexpected happened on this trip.
Your Covid comments before the survey were amusing. Covid has morphed in to a mild 24 hour virus. Never impacted our thoughts, much less our trip.
Uneventful -- which is good!
We did not need to make a claim. However, the two back-to-back tours we originally purchased insurance for were both canceled by operators and we needed to make adjustments to the countries visited and the dates of travel. Trawick provided prompt customer service and issued updated ID cards and documents. I would also comment that the Squaremouth website was very helpful in sorting through the wide variety of travel insurance options.
Caught Covid January 2022 and my flight back to the USA was interrupted for a few days. Eventually got home and filed my claim. Took about 4 months, but got it all back plus interest.