Trawick International Travel Insurance Reviews

No feedback for questions raised.... I am not planning to buy this a second time

Impossibility to reach company by phone. Will try again when n US.

No comments.

trip cancelled, policy refunded

I canceled my trip to Peru due to medical reasons and doctors direction. I filled out and sent all medical documentation for a claim filed on April 14. And sent a follow up on May 9th due to NO RESPONSE, other than an automated email reply. It is May 12th and am still wondering about the status of my claim. Very upsetting and frustrated!

Sincerely,

Rufino

All went well.

Filing a Claim with Trawick has been very frustrating and challenging! They want you to do everything via email; it it almost impossible to talk to someone on the phone. ... The Policy Number provided by Squaremouth is DIFFERENT than the actual policy number that they have on record for Trawick, which has created challenges in the Claims process. I have submitted my claim TWICE - once using the Policy Number provided by Squaremouth, once using the number that Nationwide/Trawick provided. It has been almost 6 weeks since I submitted my claims. Trawick sent an automated-email both times acknowledging receipt of my information, but i have yet to hear from an actual Trawick employee and my claim is still unresolved. When I try to check online for the status of my claim, their very frustrating online system says they have no record of my Policy number. Based on this experience, I definitely would NOT purchase a policy through Trawick again!

I was seeking travel coverage in case anyone in my party contracted covid on the trip. If we tested positive had to extend the stay because we wouldn't fly back to the US, I wanted the costs covered. I had difficulty with the language of the policies - knowing what covered my specific needs - so I called Squaremouth and a woman was very helpful and explained the options to me. I don't have her name anymore.

My wife told me to get this insurance and I, honestly, didn't think it necessary but, wouldn't you know, my daughter and I both got covid and had to stay an extra week.

Let's hope the claim process is without too much pain.

In mid-April Alaska Airlines was cancelling flights left and right due to staffing and poor planning issues of their own making. With a 2022.04.17 Alaska flight departure looming for our cruise, on 2022.04.09 I contacted Squaremouth to obtain answers to several questions that I had regarding my options and obligations under the insurance policy if Alaska Airlines did indeed cancel my flight that I had booked months earlier. Although cordial and friendly, Mark did not possess the knowledge to answer any of my questions, and instead referred me to Trawick.

The Nationwide Policy does not define the term "Exchange" (which is supposed to be defined) as used on page 17 subparagraph d) of policy.

Glad to have known that if it was needed you were there.