Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
the on call service was very helpful
Filed a claim and haven’t heard back from them. Not even a confirmation that it was received and it’s been 2 weeks.
well i tried to use my insurance policy because i was injured and i went to Clark medical center in Angeles city only to be told that the insurance would not be accepted so i wish i could be refunded the money i paid for this worthless insurance policy and my time and further more i would not recommend this insurance company to my family and friends enough said
Customer service was great and affichiant
Other than the fact that I contracted type A influenza while we were gone, and also had a horrendous United flight from Denver to Tampa, the trip was great.
I spoke to a rep on the phone when selecting coverage who was VERY helpful, patient and courteous. Gratefully, my entire trip went as planned and I did not need to make a claim. I will consider this company again when planning my next trip.
I was able to go through different travel insurances and found that your price was the one for me, and it covered all my needs for travel. I will check your travel insurance prices on my next travel. Thank you for protection services.
I appreciated they did respond 24/7 and that the representatives gave their names and were real people. Over 6 days I dealt with the same 2 or 3 people so they knew what was going on.
After I purchased my travel insurance policy online I realized that I had given the wrong return date. I immediately called and the woman who took my call was great. She didn’t just correct my mistake but was so helpful and nice. I loved talking to her.
I purchased this policy because it offered some reimbursement for Covid-related trip interruptions. Unfortunately, both my husband and I tested positive while we were in Iceland. So that required my contacting Trawick once we arrived home (yesterday).
Upon our delayed return, I contacted Squaremouth (where policy was purchased), and the representative immediately got me connected to Trawick. That telephone representative was exceptional. She listened to my travel issue "saga" with patience. She then assured me that we were likely entitled to refund on many of the additional expenses we incurred due to testing positive and being required to quarantine in Iceland. She also offered to email me specific instructions and the form necessary to submit this certificate. She was very pleasant and reassuring.
As soon as we recover from both the effects of COVID and jet lag, we will complete the necessary documentation and return the details to Trawick.