Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
289,937
Calendar icon
AVG. MONTH
397
Total Reviews
Star icon
SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels Voyager

    the on call service was very helpful

    Deborah from MA
    Review Received: May 2, 2022
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Filed a claim and haven’t heard back from them. Not even a confirmation that it was received and it’s been 2 weeks.

    Alicia from MA
    Review Received: May 2, 2022
    Was this review helpful?
    15 out of 15 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    well i tried to use my insurance policy because i was injured and i went to Clark medical center in Angeles city only to be told that the insurance would not be accepted so i wish i could be refunded the money i paid for this worthless insurance policy and my time and further more i would not recommend this insurance company to my family and friends enough said

    Bobby from GA
    Review Received: May 2, 2022
    Was this review helpful?
    16 out of 18 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Customer service was great and affichiant

    Eliezer from NY
    Review Received: May 2, 2022
    Was this review helpful?
    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Other than the fact that I contracted type A influenza while we were gone, and also had a horrendous United flight from Denver to Tampa, the trip was great.

    Kathleen from FL
    Review Received: April 30, 2022
    Was this review helpful?
    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I spoke to a rep on the phone when selecting coverage who was VERY helpful, patient and courteous. Gratefully, my entire trip went as planned and I did not need to make a claim. I will consider this company again when planning my next trip.

    Jeffery from OH
    Review Received: April 30, 2022
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I was able to go through different travel insurances and found that your price was the one for me, and it covered all my needs for travel. I will check your travel insurance prices on my next travel. Thank you for protection services.

    Selena from NY
    Review Received: April 29, 2022
    Was this review helpful?
    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I appreciated they did respond 24/7 and that the representatives gave their names and were real people. Over 6 days I dealt with the same 2 or 3 people so they knew what was going on.

    Sandra from OH
    Review Received: April 29, 2022
    Was this review helpful?
    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    After I purchased my travel insurance policy online I realized that I had given the wrong return date. I immediately called and the woman who took my call was great. She didn’t just correct my mistake but was so helpful and nice. I loved talking to her.

    Illary from DC
    Review Received: April 29, 2022
    Was this review helpful?
    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I purchased this policy because it offered some reimbursement for Covid-related trip interruptions. Unfortunately, both my husband and I tested positive while we were in Iceland. So that required my contacting Trawick once we arrived home (yesterday).
    Upon our delayed return, I contacted Squaremouth (where policy was purchased), and the representative immediately got me connected to Trawick. That telephone representative was exceptional. She listened to my travel issue "saga" with patience. She then assured me that we were likely entitled to refund on many of the additional expenses we incurred due to testing positive and being required to quarantine in Iceland. She also offered to email me specific instructions and the form necessary to submit this certificate. She was very pleasant and reassuring.
    As soon as we recover from both the effects of COVID and jet lag, we will complete the necessary documentation and return the details to Trawick.

    edward from NY
    Review Received: April 27, 2022
    Was this review helpful?
    19 out of 19 people found this review helpful