Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
We were able to move our policy to a new trip, with no additional fees, which was very helpful when we had to change our trip dates due to covid restrictions.
I had some questions about how to file my claim. The first time I called, I waited for a representative for 25 minutes and then it rang to a voicemail. I sent an email to customer service, but never received a response. I called again the next day and got through right away and the agent was very helpful!
Easy and outstanding customer service providing pros/cons of each policy option.
Filed claim about 2 months ago. They have done nothing with it, saying they are too backed up with covid cases.
During the emergency on the trip, they were terrific, keeping in constant contact and making arrangements.
Representative knowledge was excellent.
none
After numerous phone calls to the company, my claim was finally paid. I had submitted all my paperwork and a letter from the cruise ship stating no refund within days of canceling. I finally received our refund almost 3 months later. I will not purchase from this company again.
I filed a claim do to mechanical failure on the vehicle i rented and have not heard a word or call back
the on call service was very helpful
Filed a claim and haven’t heard back from them. Not even a confirmation that it was received and it’s been 2 weeks.