Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,937
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AVG. MONTH
397
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Journey

    Jake from TX
    Review Received: April 26, 2022
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    1 out of 1 people found this review helpful

    System glitch dates so i never had chance to get helped.

    Trawick International policy: Safe Travels Explorer Plus

    I filed a claim with Trawick as I had to cancel my trip to Hawaii. My parents both died just days before my trip departure, and in fact, their funeral service was on the day of my scheduled departure. After submitting my claim, I received a message stating that they are backlogged due to the number of claims received. I tried to contact them again last week and since I believe this is an extremely long time. I received the same message from them. It has been 10 weeks since I submitted my claim.

    I am very frustrated by this insurance company. I had to submit a claim a few years ago to a different travel insurance company. My claim was taken care of and reimbursement received within three weeks.

    Deb from MN
    Review Received: April 26, 2022
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    35 out of 37 people found this review helpful
    Trawick International policy: Safe Travels USA Comprehensive

    I am very happy with your promise of coverage. While I didn't use your services, I certainly will be coming back to you for my future travel insurance needs.

    Bala from ON
    Review Received: April 26, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I called after testing positive for covid and had to leave the cruise boat to get some direction from Trawick. I was told to make sure to get a doctor's note and keep all receipts. That was it. I guess I had hoped for more than that.

    Joan from IL
    Review Received: April 25, 2022
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Not easy to get question answered
    .

    Kenneth from CA
    Review Received: April 24, 2022
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    9 out of 9 people found this review helpful
    Trawick International policy: Safe Travels USA Cost Saver

    I had a wonderful trip! My pre travel experience with your insurance broker was excellent. I am happy to recommend your insurance company to my fellow Canadians.

    Renate from QC
    Review Received: April 23, 2022
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I had to cancel my trip due to an accident, so I did not have a departure set.
    I had no problem using Squaremouth to find a travel insurance policy.
    I hope my claim with Trawick/Nationwide goes as smoothly.

    Linda from VA
    Review Received: April 21, 2022
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Please call me....not sure about the policies I have thru you

    Fay from PA
    Review Received: April 21, 2022
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I would have enjoyed my trip, but my luggage didn't show up for 12 days after my take off date

    Peter Stanley from FL
    Review Received: April 21, 2022
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    5 out of 14 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    David from WA
    Review Received: April 20, 2022
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    1 out of 1 people found this review helpful

    Very slow unresponsive response and correspondence from claim processor. Kept getting same message to send in info we already sent in. Webpage never said they had a claim in process from us. Still doesn't even after they paid us. Not sure how they came up with what they paid us. No explanation at all. Glad that Squaremouth called them to help with claim or we still might be waiting.