Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,430
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AVG. MONTH
490
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Journey

    Dorthea from IL
    Review Received: May 3, 2022
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    1 out of 1 people found this review helpful

    After numerous phone calls to the company, my claim was finally paid. I had submitted all my paperwork and a letter from the cruise ship stating no refund within days of canceling. I finally received our refund almost 3 months later. I will not purchase from this company again.

    Trawick International policy: Safe Travels Voyager

    I filed a claim do to mechanical failure on the vehicle i rented and have not heard a word or call back

    Jason from MI
    Review Received: May 3, 2022
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    10 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    the on call service was very helpful

    Deborah from MA
    Review Received: May 2, 2022
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Filed a claim and haven’t heard back from them. Not even a confirmation that it was received and it’s been 2 weeks.

    Alicia from MA
    Review Received: May 2, 2022
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    15 out of 15 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    well i tried to use my insurance policy because i was injured and i went to Clark medical center in Angeles city only to be told that the insurance would not be accepted so i wish i could be refunded the money i paid for this worthless insurance policy and my time and further more i would not recommend this insurance company to my family and friends enough said

    Bobby from GA
    Review Received: May 2, 2022
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    16 out of 18 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Customer service was great and affichiant

    Eliezer from NY
    Review Received: May 2, 2022
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Other than the fact that I contracted type A influenza while we were gone, and also had a horrendous United flight from Denver to Tampa, the trip was great.

    Kathleen from FL
    Review Received: April 30, 2022
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    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I spoke to a rep on the phone when selecting coverage who was VERY helpful, patient and courteous. Gratefully, my entire trip went as planned and I did not need to make a claim. I will consider this company again when planning my next trip.

    Jeffery from OH
    Review Received: April 30, 2022
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I was able to go through different travel insurances and found that your price was the one for me, and it covered all my needs for travel. I will check your travel insurance prices on my next travel. Thank you for protection services.

    Selena from NY
    Review Received: April 29, 2022
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I appreciated they did respond 24/7 and that the representatives gave their names and were real people. Over 6 days I dealt with the same 2 or 3 people so they knew what was going on.

    Sandra from OH
    Review Received: April 29, 2022
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    7 out of 7 people found this review helpful

Last updated: July 7, 2026