Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,937
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AVG. MONTH
397
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Explorer

    Our first flight was cancelled and you helped immediately change the travel dates with no extra charge. Extremely relieved considering the stressful time

    Shawn from MO
    Review Received: April 12, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I felt very confident about my plan after talking to your agent. I showed the plan I purchased with you to the airlines requesting proof of insurance and they said that it was one of the best companies and plans available. Thank you

    Kiana Foster from HI
    Review Received: April 12, 2022
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    I had two incidents where I needed the incurance but until today no one has come back to me about a claim form or any assistance ! Would be great if I still can claim
    I did not renew as no one tryed to help me

    Frank from Germany
    Review Received: April 11, 2022
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    5 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    On hold never talked to a person.
    Have placed a clam with the airline. If we don't receive compensation from the airline, we will be placing a clam with you.

    GEORGE from VA
    Review Received: April 11, 2022
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    1 out of 3 people found this review helpful

    Review Updated: 07/07/2022

    It took too long, however, we did receive all that we claimed. Received June 30+/-.

    Trawick International policy: Safe Travels First Class

    E-mail sent for request for review of denial was never answered computer generated "automatic" requests for information very
    unhelpful. However the claim check was eventually sent

    Joseph from IN
    Review Received: April 11, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    As in the past, we found SquareMouth easy to work with and made it easy for us to understand the policy. Next trip we will again contract with SquareMouth.

    Dan from TX
    Review Received: April 11, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    This is actually a Win Win for everyone!
    The price of $65 dollars was very reasonable for a 30 day stay! Even if Covid 19 never happened it should be a world wide thing.
    Why? Everyone including Trawick can go on vacation and everyone needs to be prepared! How? the answer is so obvious what happens if anyone got sick unexpectedly? People need to be prepared and protected from any illness that requires medical assistance!

    People living in one country usually don't have health insurance that covers them in other countries. What I think Trawick should do is advertise more not just on the internet but on tv commercials, raise public awareness that people should protect themselves with an affordable health coverage for peace of mind.

    Richard from FL
    Review Received: April 11, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I just send claim form. No answer yet

    Aleksandr from NY
    Review Received: April 10, 2022
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    All is good so far. I haven't made my claim yet.

    Luis from Laos
    Review Received: April 10, 2022
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    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    The agent was very informative with a good explanation of what plan options may be beneficial based on my trip plans and health/COVID concerns. The process was easy insurance plan provided a good summary of what was included and a detailed description of how to place a claim if needed. I fortunately did not have to file a claim. Someone in our group did not choose the trip delay option and wishes they did since their flight was canceled and caused them to rent a car to get home, an added $1,200 cost! The trip delay may have helped offset the costs alittle.
    I would recommend the insurance particularly with COVID and so many unknowns of traveling these days.

    Policy holder from MN
    Review Received: April 9, 2022
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    5 out of 6 people found this review helpful