Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,937
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AVG. MONTH
397
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Explorer

    The insurance personel we're very knowledgeable and gave great details on what my insurance plan covered. They were able to make changes as the price change to my trip and add another person for coverage. Everytime I call and ask questions pertaining to policy the agents gave broad details of information.

    Betina from VA
    Review Received: April 3, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    It was easy to purchase and the price seemed good for the benefits it would provide if we had needed to file a claim. Fortunately we did not need to file a claim, but got to enjoy our vacation with no incident. Having insurance gave us a sense of peace leading up yo and during our vacation, knowing we were covered during thia unstable time for travelling.

    Bruce from TX
    Review Received: April 2, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    My wife was hit by another skier and her knee. She had to go to medical. It was not serious. Grade 1 MCL sprain . They taped it up and she only missed one day of skiing. We were UNABLE to reach anyone with Trawick Int'l while there in France, so that was confusing, the international number did not work. WE made contact after returning home to USA and are filing a claim now. Also we had to go to medical the day before our flight home and had to pay $40 euro each for Covid tests, required to get on the plane in Geneva and get home. Is that also a covered expense?

    Frank Lucas from NY
    Review Received: April 2, 2022
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Your claim provider is asking for proof of payment for my trip. I submitted it with the claim

    hal angel from NJ
    Review Received: April 1, 2022
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    2 out of 2 people found this review helpful

    Review Updated: 04/29/2022

    They provided courteous service, and I always got a live person to speak with

    Trawick International policy: Safe Travels Explorer

    Our only interaction was to call and ask questions before we purchased the policy. We reached a rep quickly and they were able to thoroughly answer our questions and confirm what was and wasn't covered. We purchased the policy online and received our materials promptly via e-mail. Luckily we did not need to use the policy as our trip went off without a hitch. Thank you for your service where we can see multiple options and choose the best policy for our needs.

    Linda from CA
    Review Received: March 31, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    My wife fell during our trip and it was very reassuring that we had travel insurance. She is seeing a doctor now, but seeing a doctor while we were traveling was very good, and aided in her recovery. Thank you for another layer of protection while we travel. Note: We also purchased insurance through you for our upcoming trip.

    Dr. Dave from CA
    Review Received: March 31, 2022
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Policy was easy to select. I had questions and called customer service, they were answered competently. I had faith in the policy should I have needed it.

    Amanda from NM
    Review Received: March 31, 2022
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Quick and easy. I even screwed up our initial trip deposit date, but a quick call to Trawick soon after I purchased the plan fixed everything. I'd recommend for peace of mind.

    Rob from VT
    Review Received: March 30, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Cannot file a claim on hild with square mouth and trawick. Given cinfkucting information. Have to file had covid while away had to book another flight home for addirional money. Webaite not wprking cbpconnect. Very frustrating

    Sari from NJ
    Review Received: March 29, 2022
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    the agent was very helpful and i was pleased to leave a compliment on her supervisors voice mail.

    GEN from FL
    Review Received: March 29, 2022
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    0 out of 1 people found this review helpful