Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Trawick was an unsatisfactory and disappointing experience.
Their link does not work for putting in claims, on line.
When that did not work, I called and got their email; I filed 2 separate medical and photo copied all receipts.
it is over 10 days now; I have had no response or acknowledgement of my email, nor a claim number.
Your help in claiming reimbursement for my medical expenses would be most helpful.
Azra lemp md
Waiting to see since claim has been filed. It's been on 7 days since I filed claim. I have heard nothing so far.
Called them with questions before leaving. All questions were answered. Did not need the service when we left.
I couldn’t travel. Filed a claim. It has been six weeks and didn’t get the money.
The claim process was straightforward.
I filed a claim with Trawick Jan 7. Took about 4 weeks to get a claim number. I called them twice they are still working on my claim. 2 months later. I am not claiming much but after I sent in all the documents it should not take that long. I hope it’s resolved soon. Thank you for your help!
The process of filing a claim and the amount of paperwork required (including credit card statements ‘verifying’ everything even when receipts clearly show costs/payments) is infuriating. The phone numbers, I have 5 different ones to file a claim get me to no one, just an endless loop of the same menu. I do not have the skills to upload documents on my computer. I now have a packet of 50 pieces of paper that I am mailing to them. All for a reimbursement request of $171.00. I have spent HOURS trying to get to the right people, the right forms,?the right documentation. It is ridiculous!
Review Updated: 04/05/2025
I would not purchase this policy again based on claim filing experience.
Everything was as it should have been. Thank you.
A smooth operation.
Easy process to get insurance. Easy to adjust as move along with the planning of our trip; could always add more on as needed.