Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,430
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AVG. MONTH
490
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels First Class

    We were happy to have our policy as it was required for entry into Tahiti. We did not need the policy but contacted COVID after returning from the trip. We had to test prior to boarding the plane so have no idea where it came from.

    Doris from CA
    Review Received: March 7, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    We had to cancel our trip due to our dog needing surgery and we were not refunded. No where in the sign up did I see that there were no refunds. I went back and reread the sign up info. We were given a credit for future travel. I am disapppointed!

    Catherine from ID
    Review Received: March 6, 2022
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Buying insurance was an easy process, however to find the right coverage took a while.
    Thanks

    Satisfied from ON
    Review Received: March 6, 2022
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    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    There are many sites and companies to chooses from, this is my 2nd time using Trawick. Pricing and coverage and clarity of the contract language are easy to understand. Customer service was exceptional. I will look at them again first on my next travel.

    GEORGE from OH
    Review Received: March 6, 2022
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Reasonably priced insurance options with different levels of coverage that were easy to understand. I called customer service prior to purchasing for a few clarifications and representative was very helpful. Didn’t have to make any claims related to my trip.

    Christina from PA
    Review Received: March 5, 2022
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    All expectations were met!!!

    John from CA
    Review Received: March 4, 2022
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Good policy, glad I took it as travel precaution however it's hard to decipher differences between various policies offered, for example comparing policies is not an easy process, it should be more simplified and have better descriptions and clarity of definitions. Getting info from the Trawick chat room is time consuming and you often get vague answers or limited replies instead of informative replies. Often feels like persons on other end of the chat don't want to go too deep in the dialogue, or they seem indifferent when replying.

    Thomas from NY
    Review Received: March 4, 2022
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Had to extend our trip and were required to buy a new policy from a different provider. It would be nice to be able to simply extend in an emergency situation

    Robert from TN
    Review Received: March 3, 2022
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Squaremouth is an efficient and easy way to get insurance. I have yet to find any other business that can beat the cost of insuring a trip through Squaremouth.
    My latest cruise, I had to cancel due to I tested positive for COVID this I could not get on the ship. I submitted a claim with Traywick International.
    Bernie Boone

    Bernard from KY
    Review Received: March 3, 2022
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    5 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    My flight got cancelled, so I just had to change dates. It all worked out fine.

    Bonita from TX
    Review Received: March 3, 2022
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    2 out of 3 people found this review helpful

Last updated: July 7, 2026