Trawick International Travel Insurance Reviews

I filed a claim on January 6th and two months later have heard nothing back other than an automated acknowledgment of the claim receipt. Multiple phone calls where never answered even though I was on hold for more than an hour each time. I called several numbers, including Trawick, your claim processing company and Nationwide Insurance and no one could provide any information on the claim. The best advice I received was from Nationwide, which had not yet received the claim from your agent, that was wait an additional 90 days to bother to call the your claim processing firm as it was experiencing long delays in processing claims.

The policy was easy to get and affordable. Customer service did a thorough job explaining the policy, and limits of coverage.
I did not have a claim so am limited on total experience.

I tried to renew my policy because I planned to stay longer. I could not do this over the phone because they told me I had to do it on-line. I tried, but became frustrated when the program wouldn't work. I finally bought another policy from Squaremouth, but then decided that re-newing the original policy would work better, so I canceled the other policy. I finally was able to renew the Trawick policy. I would suggest that they renew policies over the phone, it would save a lot of time and frustration. I won't use Trawick again.

Didn't need to use the policy thankfully!

Only received an auto response- Need either payment or some other response as to why claim has not been handled. Paul Miller

I filed my claim, twice now, but have had no response to either. I keep getting message of how busy you are in both email and phone.
I can’t even confirm documents have been received and is processing.
Please contact me asap StephanieSabatini@ez2.net.
Thank you.

Great site. Peace of mind.

I filed a claim. I could not find a good fax number so I sent my claim by us mail. I finally received notice that they got my claim. However during the period that I could not contact Trawick International I decided to take the The cruise line credit. So I no longer need to file a claim. You can cancel the mailed claim that I sent.

After signing up for insurance realized there was typo on name/birthdate. Called Squaremouth customer service , was told I needed to contact Trawick directly and provided phone number. Trawick support answered phones quickly, was very helpful, and corrected problem. We did not have any claims associated with trip.