Trawick International Travel Insurance Reviews

Wonderful experience. We cancelled our trip ahead of time and we just had to send proof of cancellation to this insurance company. Within an extremely short period of time, a refund was entered with our charge company for the amount of insurance that we would not be needing. 5 star service.

Peace of mind

It was easy to include the coverage we wanted and we were able to purchase it at a great price.

I had to send a form to a company in Florida that operates under a name other than Trawick: Co-ordinated benefit plans, LLC on Behalf of Nationwide Mutual Insurance.

They have requested copies of checks or credit card receipts showing payments made to Exottica. Why was this not part of the original claim form? It looks like a way to extend and obfuscate the payment of claim.

the agent wasn't quite sure, "fairly sure" if the pre-cruise credit" would be covered by Trawick

I filed a claim, as our trip was canceled due to a positive covid test, and the airline was only willing to give a 50% refund. Its been two weeks since I filed the claim with all required paperwork, and the claim still has not been processed. So the timeliness has been an issue.

Took 3 months to get a response. We were robbed in Quito, Ecuador and our cellphone was taken. After waiting 3 months to hear from Trawick, our Safe Travels First Class policy excludes cellphones. What a joke! Waste of money and false sense of security with buying insurance from them, which anything common that can happen is not covered. Scam!

Our trip was cancelled by the cruise line (Holland America) Spoke with your agent on January 31st and he told me that I needed to send a copy of my credit card showing the refund from the cruise line which I sent to you on January 31, 2022. I have not heard back from you indicating that my refund has happened.
Thanks so much for all of your help

Carol McGuire

Filed a claim as the cruise company canceled our trip two weeks before we were to leave due to it's collapse. Crystal Cruises is in receivership I believe.
Crystal had told us they intended to refund our $14,000 but we were skeptical and went ahead and filed a claim on the grounds of cancellation due to default. Initially Trawick had told us to hold off to see if Crystal would refund our money but I wanted to file while the insurance policy was still within the dates of the trip.
So far Trawick (Co-ordinated Benefit Plans) has sent us an email saying they have received our claim but due to high volume claims will be taken in order of receipt.
So we wait to see whether we will get our money back.