Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,463
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AVG. MONTH
496
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International Cost Saver excl US

    I tested positive for covid in Costa Rica on my pre departure test that I was required to take before leaving Costa Rica to fly back homes. As a result my trip was interrupted and I had to spend a further two weeks in Costa Rica recovering. I have made a claim with Trawick in relation to the additional accommodation costs incurred due to having to spend a further two weeks in Costa Rica recovering from Covid. I await their response from
    the Claims Team

    Gregory from United Kingdom
    Review Received: January 25, 2022
    Was this review helpful?
    5 out of 6 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I can provide a detailed review once we have filed our claim.

    Tamara from TX
    Review Received: January 25, 2022
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I have filed a claim and been trying to contact them for over a week with no response. Their online system also keeps giving error message everytime I am trying to contact them.

    Al from NY
    Review Received: January 24, 2022
    Was this review helpful?
    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    We were unable to take the trip as it was cancelled due to Covid

    James from WA
    Review Received: January 24, 2022
    Was this review helpful?
    1 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Trawick has been very difficult to contact.

    Megan from TN
    Review Received: January 24, 2022
    Was this review helpful?
    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Trip was cancelled due to a positive COVID-19 test. Claim 92373 was filed 1/11/2022.

    Jonathan from NY
    Review Received: January 24, 2022
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Overall the experience was great.

    karen from MT
    Review Received: January 23, 2022
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    No response to email filed claim. Still waiting after two weeks.

    Loren from FL
    Review Received: January 22, 2022
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    8 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Great coverage for what I needed at a great price. Representative was very helpful getting me what I needed. Would definitely use their service again

    Ruth from PA
    Review Received: January 21, 2022
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    We ended up with Covid right before our trip. I attempted to contact customer service via email to figure out how this policy works, as this is my 1st time purchasing any kind of Covid Travel Insurance. I bought this policy for several reasons, having to cancel due to Covid being one of them. I did not ever hear back from customer service. This is concerning considering that in the even we were outside of the US and needed aid, would we be able to get a hold of anyone when we need it most?

    Theresa from MO
    Review Received: January 21, 2022
    Was this review helpful?
    13 out of 14 people found this review helpful

Last updated: July 8, 2026