Trawick International Travel Insurance Reviews

Trawick uses cbpcomment site ( sp) which is horrible. You can't talk to anyone. NO CALLS returned. .I am trying to file a claim for hotels and gas. Our auto train trip was can ellef and we had to drive to Florida. This was because of the snowstorm. I am still on my trip and will try again to get hold of them after Feb 1, 2022. Trawick isn't customer friendly.

I am still waiting to hear back from them about my claim. I understand they are very busy.

I have a claim in and responded both on the online claim system and email with more supporting documents to say we were unable to travel. I haven’t heard anything.

Slow communication. Policies are unclear. I will not purchase again.

So far, great to work with

I have filled a claim and I have not heard anything. Not even a confirmation it has been received. There have been no updates or contact of any kind.

Bad experience with no possible resolution in sight.

I have contacted every number listed for Trawick on the "Confirmation of Travel Insurance" from Squaremouth. No one answers/the voicemail box is full/I'm put on hold forever.

So. I've tried to process a claim at CBPConnect.com, as indicated by the recorded message on the Trawick-provided phone numbers. I've tried 5 times. I enter all the information correctly, include the "Policy Number" (which is 1175931) and it is never recognized -- each time I get this message: "We could not find any matching records based on the information provided. Please verify the information entered and try again."

I tried to call during my trip and I finally gave up. Now I'm trying to process a claim after my trip, and it's impossible. I question whether Trawick and/or CBPConnect" are legitimate companies. I realize that the circumstances right now are causing a high volume of claims, but if they refer people to the website, the process should actually work.

Very disappointed in Trawick, CBPConnect, and Squaremouth. I've recommended Squaremouth to so many people, but at this point, I won't be making a positive recommendation.

Thank you for asking for feedback.

I tried to call and extend service when my trip was extended. I was never contacted by someone to know if I did what needed to be done. The contact number to get help didn't work.

The online interface works well and is easy to use. Overall I am happy.

Easy to use website. Quick response to questions.

WE RETURNED FROM OUR TRIP ON NOVEMBER 24TH. We filed a claim the beginning of December, and have heard nothing back . I am trying to find the status of our claim.

Squaremouth Polikcy No. #1143929
Nationwide Policy No. #NW0084
Member ID No. #982021165/982021166

CBPConnect shows that they have no information on this claim