Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
I had some questions about Covid coverage.
I was able to get the answer promptly. The staff was very pleasant and helpful
Very helpful customer service; great rates!
I suffered a serious injury in Puerto Vallarta, Mexico (100% ruptured quadracep tendon). Emergency surgery required. There was an issue between the hospital and On Call, Trawick International. On Call provided us with Trawick's International number. The hospital claimed Trawick had not honored claims in the past and they would not speak to or submit documents to our insurance company. After a 36 hour surgery delay, due to this impasse, I was ultimately required to pay cash for the surgery out of pocket and seek reimbursement from Trawick (Nationwide). Trawick's International representative emailed us the claim forms and said we would have to file direct with Trawick. We have assembled the required documentation and are sending the Claim form to "Travel Insurance Claim, Nationwide Insurance Company, Tampa, FL., on December 27, 2021.
Feel free to contact me with any questions or assistance.
Michael Todd
So far so good! I will have some feedback after I get my claim completed!
I can better comment after my claim is completed by Trawick.
First time filing for having to cancel trip.
Not sure handled correctly. Sent information to travel with Alan
Asked them for receipt of trip,
nothing from them as of this date.
Appreciate your help and assistance in getting filing done correctly.
Thank you! Caldonia Brownell
I am sure my rating will go up as I get help!
We have purchased many policies through SquareMouth. We have not made a claim, but are happy to have the piece of mind we have coverage, if needed.
We had several questions band each one was answered. We will definitely use this service again.
I have not been able to get an official claim form. I have been trying to get t ahold of their customer service and I have been unable, after multiple calls .
Billy
they were very helpful in explaining what we would be insured for should we have issues with Covid.