Trawick International Travel Insurance Reviews

Easy to buy insurance for a cruise.

It was easy buying travel health insurance with Trawick International. The Customer Service Team at Trawick was excellent in providing assistance with coverage policy and any questions . As I am still traveling I hope that I will not have to use any of my travel health insurance .

1. WHY do your advertised email addresses not work ?
I had a question about my luggage that was delayed 7 days, and I never did reach you through email.
They were "unable to be delivered". Twice? I've worn hearing **** since I was 20, so I much prefer email.

2. I was on hold at least 30 minutes to ask the agent ( very nice guy ), if I had a valid claim. I did not. I always find it aggravating when it
takes a company 2 minutes to sell you something, but 30 minutes for servicing same product. At least your agent did not waste any more
of my time.

Prompt email correspondence and reasonably priced coverage.

Easily got answer to question about changing departure date. CS was very reassuring and informative.

The gentleman I spoke with at Trawick was very helpful in helping me select the right insurance for our particular needs.

It was easy to find the right policy and gave options for price. You'll be my goto from now on when I need travel insurance.

This policy clearly stated the coverage in easy-to-understand terms. It was a fair price compared to others. I did have an injury while traveling internationally and had to contact customer support from the hospital. They were sympathetic and empathetic and helped me create a case number on the spot. It was one less thing I had to worry about. Now that I’m home from traveling I intend to submit a small claim for the hospital bill. Based on the customer service so far, I expect it to be straight-forward. I’m very glad I purchased this insurance policy and wouldn’t hesitate to do so again in the future.

I lost my iPad on this trip. When I called to file a claim, I was told the iPad was not covered. I wish I had known this before buying the policy!
I suggest reading the fine print before purchasing a policy from this site.

Claim process was not very user friendly. Customer service hours are limited. Submitted the claim on Nov. 15 still not heard back today (Dec. 14). Also called customer service two weeks after submission, and was assured that it will be processed within 3-4 weeks.

Hopefully I'll hear back soon.