Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
I filed my claim in August and it’s been nonstop runaround and no answers and people have been anything from unhelpful to downright rude. I had mail sent to my home with my traveling companions name on it so it got returned by USPS and I haven’t even been successful it asking them to resend it despite multiple attempts. Wouldn’t recommend.
Our outbound flight on Monday from Colorado Springs was canceled. We had to move to a Sunday afternoon flight to Dallas and stay in a hotel that night awaiting our connecting flight Monday morning. None of the insurance covered this weird turn of events. Very frustrating. The agent told me I had a very slim chance of getting any reimbursement for the hotel stay. Why bother buying insurance??
none
I only had experience with Customer Service and he was fantastic. He answered all questions, helped me to understand what policy I needed. Excellent Customer Service.
My wife's brother passed away unexpectedly the day we were to leave on our trip. I completed the claim and mailed it yesterday.
I always been pleased with your service, thanks!
Information and options were discussed thoroughly and in a clear concise manner. Representative was friendly and professional and I was confident in getting the best policy for my trip.
Tour provider cancelled trip because they were concerned that a change in my medical treatment put me at too great of a risk for deep jungle trekking. But they won't reimburse me for the non-refundable portion, even though the insurance was supposed to cover both preexisting conditions and tour cancellations.
Still waiting for my claim to be processed. My wife was injured in an accident in Spain requiring immediate return to the USA and surgery. I filed my claim in September, but am still waiting for it to be processed.
My Travel plans were cancelled due to unexpected events. We filed a claim but have not heard anything.
Thanks
Last updated: July 9, 2026