Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
289,993
Calendar icon
AVG. MONTH
414
Total Reviews
Star icon
SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels Explorer

    It took three days of trying to contact Trawick International customer service in order to get the information that I needed to file my claim. After the third day the customer rep. was very friendly and was able to help me.

    Chris from TN
    Review Received: November 14, 2021
    Was this review helpful?
    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I filed a claim on 11/2 and this survey is the only thing I’ve heard from you guys.

    Laurie from CO
    Review Received: November 14, 2021
    Was this review helpful?
    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Who experience smooth

    Victor from TX
    Review Received: November 10, 2021
    Was this review helpful?
    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I filed a claim shortly after I returned from our trip (11/06/2021) in regard to a delayed baggage delivery. To date, I only received an acknowledgment from Trawick that they received the claim report that I sent. The claim remains pending and unsettled.

    Arnel from TX
    Review Received: November 9, 2021
    Was this review helpful?
    14 out of 16 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I found a mistake in the closing date of the insurance, my fault, called customer service and it was fixed right away.

    Monica from CT
    Review Received: November 8, 2021
    Was this review helpful?
    5 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I answered those questions for a claim filed for one of the travelers who was unable to take the trip. I haven't heard anything.

    Margaret from NY
    Review Received: November 8, 2021
    Was this review helpful?
    10 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I’ve submitted a claim and have gotten no response or an update.

    Christopher from MS
    Review Received: November 8, 2021
    Was this review helpful?
    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    No real Interaction with them.....

    Richard from FL
    Review Received: November 8, 2021
    Was this review helpful?
    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Journey

    We were not able to take the trip due to a serious illness my wife contracted 2 months before the trip! She was in the hospital for two weeks and barely survived! I have filed a claim for the part of the trip that was not refunded!

    Gale from AR
    Review Received: November 7, 2021
    Was this review helpful?
    9 out of 12 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    The site was easy to work with, and the cost was reasonable for the coverage provided. There were many options available to choose from so we could find a plan in our price range.

    Esther from Costa Rica
    Review Received: November 7, 2021
    Was this review helpful?
    1 out of 3 people found this review helpful