Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,488
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AVG. MONTH
497
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    My first international trip since Covid hit went as planned, and I didn't need to use our supplemental insurance policy, but talking with the customer service rep gave me great peace of mind, and I will use Trawick again.

    Alison from CO
    Review Received: November 16, 2021
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Extremely easy to purchase and customer service is excellent and well informed of their policies. I like dealing with the human element of customer service and I'm glad I don't have to wait for an email to get my questions answered. Sometimes to have a peace of mind I need an answer right5 away from a human and that is the best part of doing business with them.

    Federico from IL
    Review Received: November 16, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    It took three days of trying to contact Trawick International customer service in order to get the information that I needed to file my claim. After the third day the customer rep. was very friendly and was able to help me.

    Chris from TN
    Review Received: November 14, 2021
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I filed a claim on 11/2 and this survey is the only thing I’ve heard from you guys.

    Laurie from CO
    Review Received: November 14, 2021
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Who experience smooth

    Victor from TX
    Review Received: November 10, 2021
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I filed a claim shortly after I returned from our trip (11/06/2021) in regard to a delayed baggage delivery. To date, I only received an acknowledgment from Trawick that they received the claim report that I sent. The claim remains pending and unsettled.

    Arnel from TX
    Review Received: November 9, 2021
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    14 out of 16 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I found a mistake in the closing date of the insurance, my fault, called customer service and it was fixed right away.

    Monica from CT
    Review Received: November 8, 2021
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    5 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I answered those questions for a claim filed for one of the travelers who was unable to take the trip. I haven't heard anything.

    Margaret from NY
    Review Received: November 8, 2021
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    10 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I’ve submitted a claim and have gotten no response or an update.

    Christopher from MS
    Review Received: November 8, 2021
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    No real Interaction with them.....

    Richard from FL
    Review Received: November 8, 2021
    Was this review helpful?
    1 out of 3 people found this review helpful

Last updated: July 9, 2026