Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
My first international trip since Covid hit went as planned, and I didn't need to use our supplemental insurance policy, but talking with the customer service rep gave me great peace of mind, and I will use Trawick again.
Extremely easy to purchase and customer service is excellent and well informed of their policies. I like dealing with the human element of customer service and I'm glad I don't have to wait for an email to get my questions answered. Sometimes to have a peace of mind I need an answer right5 away from a human and that is the best part of doing business with them.
It took three days of trying to contact Trawick International customer service in order to get the information that I needed to file my claim. After the third day the customer rep. was very friendly and was able to help me.
I filed a claim on 11/2 and this survey is the only thing I’ve heard from you guys.
Who experience smooth
I filed a claim shortly after I returned from our trip (11/06/2021) in regard to a delayed baggage delivery. To date, I only received an acknowledgment from Trawick that they received the claim report that I sent. The claim remains pending and unsettled.
I found a mistake in the closing date of the insurance, my fault, called customer service and it was fixed right away.
I answered those questions for a claim filed for one of the travelers who was unable to take the trip. I haven't heard anything.
I’ve submitted a claim and have gotten no response or an update.
No real Interaction with them.....
Last updated: July 9, 2026