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Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,488
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AVG. MONTH
497
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Explorer

    Besides booking, no interaction.
    You questionnaire should also have an option to say (don't know), (did not use), (not applicable) or something of that sort.
    I rated a 3, because I did not have any contact, so I should not be forced to put a rating.

    Ingrid from NM
    Review Received: November 2, 2021
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Contacted customer service with some questions and they ended up recommended a different, more appropriate package that saved me some money - thanks! Trip went well so didn't use the insurance.

    christopher from FL
    Review Received: October 30, 2021
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Fortunately, did not file any claims hence, our only interaction was in obtaining the insurance package. Selecting a policy was relatively easy via the web. Cannot speak to whether or not we selected a policy that covered all possible situations because none arose.

    William from WA
    Review Received: October 30, 2021
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I contacted Trawick after making a change to my destination and slight change in dates - they were easy to reach and helpful. I was issued a small refund since the trip was one day shorter. I found the materials describing the plan easy to read and helpful.

    Catherine from MN
    Review Received: October 30, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    Helpful staff and reasonably priced

    Sue from CA
    Review Received: October 29, 2021
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Had to cancel trip due to doctors advice. When i called the woman was very rude after i tried to contact them for a week. I was told i cant cancel cause it wasnt in the policy. I cancelled all on my own. When i called to cancell flight with you i was given 600 of my 900 and had to use it within 6 months. SAS told me when i called them that trawick was wrong i should have gotten all credit back and a year to use it.

    james from IL
    Review Received: October 27, 2021
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    12 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I have not yet filed a claim as the process seems to be a bit confusing and I have to find time to contact the claims department for assistance, however I work night shift so our times do not regularly align.

    Anthony Walker from OH
    Review Received: October 27, 2021
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Took time to read all conditions of the policy and did contact Squaremouth representative twice to get information.

    Karen from RI
    Review Received: October 26, 2021
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Excellent service and purchased another travel insurance policy for 2022

    Stephanie from VA
    Review Received: October 25, 2021
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    excellent service and competitive pricing

    Elizabeth from TX
    Review Received: October 25, 2021
    Was this review helpful?
    1 out of 1 people found this review helpful

Last updated: July 9, 2026