Trawick International Travel Insurance Reviews

I was sick pre- departure and the police wasn’t helpful at all with expenses.

I fell fx my patella.. called the medline..after the interaction with the agent..who gave me no useful information on what to do or which ER in Cabo to goto that would accept your insurance..decided my best course of action would be to not to go anywhere but to return home to Chicago on my own.. the agent did not offer to help with transport or anything..I ended arranging everything myself..in Denver TSA even made me stand up and walk thru the screening machines with my left leg swollen to 2+ edema and ended up walking with a left contimuted patella Fx..your insurance was a major waste of money..when I landed in Chicago I called BCBS and go approval to go to Northwest Medical ER..where I used my Medicare and BCBS..your policy and help was worthless..the only thing the 24 hr agent said was to get on line and fill out the claims forms--when I needed assistance with an immediate injury..I feel your trip insurance S--- and will not be buying it again..I and my sister are extrauma ortho nurses so we knew how to stabilize the leg..I just wanted an xray in Cabo to see the extent and if I had fx something..you guys made out as my policy was 135.00 USD

It was easy to purchase a coverage and was well explained to me by the agent

Have called Trawick several times with mundane questions. Spoke to few different people and was given few different answers. Keep in mind that all insurance companies are in business NOT to pay out claims....

I had made a typo on my name when filling out the original paperwork but the customer service rep was very friendly and helpful in making that change and sending me new paperwork with the correct name.

I have not yet received a response about my claim even though it has been 4 weeks since the claim has been filed

Our agent was very helpful in identifying the correct policy for our travel needs.

Our rental vehicle was burglarized while we were eating dinner. They have been less than willing to compensate. The supposed 24 hour numbers were not answered.

I called the number to reach the company and finanized my transactions for my needs for insurance should i have to cancel my trip .

I know Trawick is snowed under, but I filed that claim many moons ago and all I hear when I inquire is that they're very busy. Well, its time for them to hire more people, I guess. I'm not satisfied with my experience to date.