Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Process for refund of cancelled cruise was complicated and no agency was of amy help. Will not purchase from you again.
I filed a claim 6 weeks ago and have yet to hear from them after multiple calls and email inquiries.
Easy to purchase. Better coverage than what the cruise line offered.
I've heard nothing regarding the claim submitted I submitted a month ago. It was for a much lower dollar amount than expected, because the owner of the rental home surprised us and gave us a full refund against policy. We are unable to resolve the airfare, however, and cannot use a credit because my husband is very ill.
All required paperwork for claim mailed to Trawick in mid-August. No response to date as of end of Sept.
The assistance during our trip was fantastic. However, since arriving home I am not able to reach anyone to file a claim. I have left several messages and also sent am email. No one has contacted me to answer some questions to file a claim. Please help. 9548682233
I called yesterday to ask about abilities to file file a claim I was given another number to reach, as the number I had on the documents would not get me through to a person. I then called 2 other provided numbers as well as the one supplied and have still not been able to get ahold of a claim representative. I am hoping to get through to someone today.
Complete rip off, will never use this company again.
Due to the fires in California, I changed my travel plans as I was able to cancel reservations that were in the fire areas and change my travel to an area that wasn't affected. I contacted Trawick prior to my departure to see about changing my dates of travel. They easily added on my 3 extra days of travel and since I was able to cancel some of my more expensive travel expenses directly they also allowed me to decrease the coverage amount and therefore the cost of my plan saving me money. I was quite pleased with the experience.
No info has been sent or any contact since the initial claim was made.
Last updated: July 9, 2026