Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,488
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AVG. MONTH
497
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    I purchased this extra insurance strictly because of the extra COVID coverage. I attempted to file a claim because I needed to cancel my trip due to COVID concerns prior to my trip. I was told I couldn’t file a claim and needed to go through the separate companies I bought my trip airline, condo and rental car through. I purchased this extra insurance specifically due to if I needed to cancel my trip because of COVID. The policy purchase was pretty much a waste of money since I was not allowed to file a claim. I still don’t understand the point of this insurance if I had to go through the airline, condo and rental car company’s I bought from. Those same companies I had bought my trip through did not allow me to cancel either.

    Sean from CA
    Review Received: September 28, 2021
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Easy, understandable coverage.

    Elizabeth from MO
    Review Received: September 27, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    It was a great experience. I normally don't purchase travelers insurance unless it is a complex travel, but with all the new Covid changes, I did. Gatwick was great to work with. Very knowledgeable staff. And super reasonable! Fortunately, I did not have to cancel my trip to San Francisco, and it was great. Such a nice feeling knowing one is covered should something come up regarding unforseen changes to travel plans. Thank you, Trawick Int!☺

    Thomas from FL
    Review Received: September 27, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    So far so good but I do intend to file a claim

    Bernardo from NJ
    Review Received: September 27, 2021
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    When I called with a question, the person was not very nice and seemed dismissive.

    I have used squaremouth services several times for previous trips and always been satisfied.

    Joan from CA
    Review Received: September 26, 2021
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    The only way you would pay my claim was for me to actually contract COVID and ignore CDD and Switzerland warring not to visit the country. Enjoy your profits

    Karen from WI
    Review Received: September 25, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Trip was canceled due to death in family.

    Ethan from TN
    Review Received: September 25, 2021
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Victoria from OH
    Review Received: September 24, 2021
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    0 out of 0 people found this review helpful

    The process took longer than 30 business days. I understand things are backed up due to the pandemic. However, they could at least give updates as the process took place. I had to make multiple calls and wait on the line.

    Trawick International policy: Safe Travels First Class

    I never needed sthe insurance but it was nice to know I was covered.

    Shelley from TX
    Review Received: September 23, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Customer service representative answered all questions and was very helpful

    Debra from GA
    Review Received: September 22, 2021
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    0 out of 0 people found this review helpful

Last updated: July 9, 2026