Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,993
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AVG. MONTH
414
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Explorer

    Trip was canceled by the provider, so I canceled this policy. Easy to do. I'll be buying policies from you again in the future.

    James from SC
    Review Received: September 20, 2021
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Excellent company. Responsive service.

    Suzanne from GA
    Review Received: September 18, 2021
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I wanted to add one week to my policy and they said no. I had done the same in the past, but they said during the period I had this policy they changed the rules. Very bad. It seems to me that the rules in place at the time I bought the policy would be valid.

    Frank from OR
    Review Received: September 17, 2021
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I have no comment to make at this time.

    Barbara from SC
    Review Received: September 16, 2021
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    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Thank you. We were at ease knowing we had Trawick for our international trip in case of unexpected emergency. We were relieved all went well and we didn’t need to use you insurance. Thanks again!

    James from FL
    Review Received: September 16, 2021
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Filed claim in early August after wife's diagnosis of Stage 4 cancer. Received email from Nationwide Travel, which handles Trawick's claims, on Aug. 16, saying they would act within 15 business days. A month later, no response to our obviously valid claim that we were unable to take the covered trip.

    Gregory Alan from MD
    Review Received: September 15, 2021
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    22 out of 22 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    We had to cancel our policy as we tested Covid positive prior to our trip. Cancellation was easy

    Charles from IN
    Review Received: September 13, 2021
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    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I was very happy with my purchase experience. :)

    Karen from FL
    Review Received: September 12, 2021
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Response times have been extremely slow and there's not a steps to filing a claim seem unclear.

    Austin from LA
    Review Received: September 12, 2021
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Journey

    They were very professional and provided the information I needed to know in order to file a claim. The person I spoke to was friendly, courteous and quite knowledgeable. I will definitely utilize this service for future travels.

    KEVIN from FL
    Review Received: September 11, 2021
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    3 out of 3 people found this review helpful