Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,016
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AVG. MONTH
422
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Explorer

    Our flight was cancelled and we were forced to change the dates of the trip to 9/5-9/9. Trawick was informed and agreed to transfer the coverage to the new dates. We were very pleased with the ease with which we were able to do so and the help Trawick provided in this regard. Thanks

    Ken from NY
    Review Received: August 26, 2021
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Journey

    They were able to hold my policy/credit it during covid until I needed it reinstated for the trip which occurred about a year and a 1/2 later. No extra charges were incurred as a result of covid with reinstatement.

    Cynthia from OH
    Review Received: August 24, 2021
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Journey

    You do well. I have issues with insurance companies not really offering plans for people who drive to their destination. We pay for travel issues we will never encounter. Not fair.

    Walter from MD
    Review Received: August 23, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I tried to cancel within the ten business days and was given an email address to send my cancellation to-- after four weeks I received an email
    Stating I could not cancel -- I cannot get anyone on the phone and keep getting the run around-- I would like my money back

    angela from NC
    Review Received: August 22, 2021
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    16 out of 17 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    No comment

    The Kenster from NY
    Review Received: August 22, 2021
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    1 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Purchased the policy because it specifically covered Covid and we were traveling out of the country. Buying the insurance through Squaremouth was easy process that allowed comparison shopping. Our original cruise trip was canceled and we rebooked a new one. Trawick transferred the policy to the new trip with no extra hoops to jump through. Our trip went off without any problems so we did not file any claims or have any contact with their International Assistance.

    Greta from TX
    Review Received: August 21, 2021
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I screwed up a DOB on a family member, and their customer service was responsive to my request to fix it. The lady I talked to through email was very friendly.

    Jeff from KS
    Review Received: August 20, 2021
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Thanks for the peace of mind this policy allowed me. I bought it due to worry that I’d be quarantined overseas and face a lot of expenses.

    Nancy from MA
    Review Received: August 20, 2021
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    My trip was postponed to next year. Trawick International changed the dates on my policy. I am surprised Squaremouth and Trawick do not communicate with each other.

    David from WA
    Review Received: August 19, 2021
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Thanks for protection

    Eduardo from FL
    Review Received: August 19, 2021
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    1 out of 1 people found this review helpful