Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,512
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AVG. MONTH
502
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
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  • Trawick International policy: Safe Travels Voyager

    Filed a claim and waiting on the status of that claim.

    Brittany from TX
    Review Received: August 8, 2021
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    0 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I filed a claim with Trawick more than a week ago. Due to my wife taking a fall and breaking bones in both wrists shortly before our scheduled departure, we were unable to take the trip but were still liable for the VRBO cost of the residence we rented. We have yet to hear from anyone regarding our claim, which included extensive medical and other documentation, as requested. Not very impressive customer service.

    Robert from FL
    Review Received: August 7, 2021
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    32 out of 32 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Huge selection of plans, great prices, i will recommend Square Mouth to everyone

    Tariq from IL
    Review Received: August 7, 2021
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    0 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I was stuck at the airport when my flight was canceled with the next available flight not until 16 hours later. I had checked out of my hotel, it was evening time and now I needed to find another hotel. I called the customer service line and only waited 5 min until I spoke ro someone. The agent explained I would be covered for hotel, food, cab etc until I got back home. Definitely helped my stress level and budget.

    Tammy from CA
    Review Received: August 5, 2021
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    20 out of 20 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I appreciate how informed customer service was, knowing the type of coverage required for the country I was traveling to.

    I also appreciated how easy it was to purchase coverage and that they sent the required documentation I needed.

    Linda from ID
    Review Received: August 4, 2021
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    It was easy to set up this insurance policy. Glad we did not need to use it.

    James from AZ
    Review Received: August 4, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    No one returned my call

    Randy from NC
    Review Received: August 3, 2021
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    10 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I had accidently miss-typed my daughters name when making my application. The person I contacted quickly made the correction and sent me my new updated policy.

    Victoria from AZ
    Review Received: August 2, 2021
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Darrell from FL
    Review Received: August 2, 2021
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    3 out of 3 people found this review helpful

    Our claim has not been processed as yet. It has been over 30 days since our cruise was cancelled.

    Need to know when we will get satisfaction and payment for the money we paid for the cruise and the insurance to cover this.

    Diane from Fl

    Trawick International policy: Safe Travels Explorer

    I bought 2 overlapping date policies and the young lady canceled one and put the amount paid back on my credit card. I’ve used Tarwick 7 times and will continue to use them

    RONALD from FL
    Review Received: August 2, 2021
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    10 out of 10 people found this review helpful

Last updated: July 10, 2026