Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,016
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AVG. MONTH
422
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Journey

    Trip was canceled by Holland America and claim was mailed to Trawick last week after all Trawick requested documentation was finally able to be assembled

    At this point, we are waiting for Trawick's refund

    NOTE: Your survey is premature timing wise as it includes questions that are still open, and which will require more time before I can realistically answer yes or note and/or give ratings

    Herbert from WA
    Review Received: July 7, 2021
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    11 out of 21 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Made planning the trip possible. With my work I have a crazy schedule, so this gave me an option in case it did. Great trip and can't wait to go back. Thanks for the service.

    Jeremy from LA
    Review Received: July 6, 2021
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Trawick's customer service for purchasing policies are good in getting back to me when I have questions. They also refund my money promptly when I made a wrong purchase. I have not file a claim, which is the most important on how I feel how good is the company.

    VANANH from CA
    Review Received: July 6, 2021
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    My trip to Trans-Canada Rail Odyssey with Vantage World Travel was postponed to June 15, 2022 because of the Pandemic. I informed you of this, sent in the necessary papers and you rescheduled our coverage. Your understanding and speed of com pliancy was greatly appreciated.
    Judith Cohen

    Judith from NJ
    Review Received: July 3, 2021
    Was this review helpful?
    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Fortunately did not need to use our insurance but the purchase process was easy.

    Lee from PA
    Review Received: July 2, 2021
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Fortunately I didn’t need the insurance after all, but glad I had it ‘just in case’.

    Margaret from WI
    Review Received: July 2, 2021
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels First Class

    COVID has made travel internationally close to impossible but so far we have managed to successfully change our travel dates on our insurance to the future. Our insurance has not lost value so far. Trawick sometimes hard to reach due to COVID but have recently been successful. Insurance $$$ applied for next year when hopefully we can again travel to UK as planned in 2020.

    Shirley from TN
    Review Received: June 29, 2021
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Very easy to buy and the customer service was great. I loved the coverage with Trawick International. We did not have any issues and the airline accepted the insurance to travel.

    Shannon from FL
    Review Received: June 29, 2021
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Square mouth was awesome and really helpful in answering my questions. However, filing a claim with trawick has been slow and burdensome. It's been nearly 3 weeks and I haven't had any contact about my claim yet

    Samuel from OH
    Review Received: June 23, 2021
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    27 out of 28 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    It has been over a month since I filed my claim and I have followed up multiple times and never heard back.

    Sam from MA
    Review Received: June 22, 2021
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    43 out of 44 people found this review helpful