Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,512
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AVG. MONTH
502
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    Unable to contact traywick or square mouth prior to our trip when we needed to obtain confirmation of insurance for our trip to Turks and Caicos

    Nick from NY
    Review Received: July 22, 2021
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    8 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    George from NJ
    Review Received: July 21, 2021
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    7 out of 7 people found this review helpful

    I am happy for the end result as the claim was ultimately paid out. However the wait was far too long with no communications to the customer whatsoever and without an ability to check the status. So that is reflected in the rating

    Trawick International policy: Safe Travels Single Trip

    I’m wait for my claim

    Juan from GA
    Review Received: July 21, 2021
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    1 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Initially told insurance des not provide benefits then told had to wait til weekend say to find out eligibility after would have to make travel decision. Then asked about cancelling policy ahead of trip was told ot send email. I sent email then was told need more information to call in. Attempting to make a claim but no phone assistance instead pointed to emailing to request a claim form. Not happy.

    ALFREDO A RAMOS from FL
    Review Received: July 16, 2021
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    11 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    No complaints.

    John from OH
    Review Received: July 16, 2021
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    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Very professional staff

    Wilfredo from FL
    Review Received: July 16, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Thank

    Joshua from OR
    Review Received: July 16, 2021
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    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I had to push my travel dates back two days, emailed customer service and they promptly adjusted my policy dates. Very pleased with customer service for this.

    David from TX
    Review Received: July 15, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Five star service so far. Once the claim is settled I will be in a better position to provide feedback.

    John from FL
    Review Received: July 13, 2021
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    1 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I contacted Trawick prior to purchasing a policy with some detailed questions, and they responded very quickly, professionally, and thoroughly. The coverage was very reasonable for the price, and although we did not have to file a claim, based on my limited interaction beforehand, I had a good feeling that they would be there if I needed them.

    David from MD
    Review Received: July 11, 2021
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    3 out of 3 people found this review helpful

Last updated: July 10, 2026