Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,016
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AVG. MONTH
422
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Voyager

    Submitted my claim about 20 days ago and still haven’t heard anything. Trawick representatives have been difficult to get a hold of

    Jennifer from CO
    Review Received: June 2, 2021
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    39 out of 41 people found this review helpful

    Review Updated: 06/30/2021

    Once I found the correct phone number to call to check on my claim, things went smoothly. I worked with Kevin most of the time. He and his colleagues were great with communicating the process to me. Highly recommend

    Trawick International policy: Safe Travels Voyager

    Safety nets are incredibly important during these times and I am glad I found it with Trawick. I did not have to use the insurance however I am glad I had coverage while out of the country.

    Dania from TX
    Review Received: June 1, 2021
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    2 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    all good

    Veronica from CA
    Review Received: May 31, 2021
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    0 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Very reasonable for value and peace of mind- I will continue to use.

    thomas from MO
    Review Received: May 29, 2021
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    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Journey

    My daughter became ill while we were away and hospital staff worked with trawick international to get us processed and taken care of right away.

    JANICE from CA
    Review Received: May 29, 2021
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    25 out of 26 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Excellent customer service on the phone. Well priced insurance. Have recommended your company to many

    Daniel from NY
    Review Received: May 27, 2021
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Impossible to get a live person on their Customer Service phone. The only real way is to email them.

    I was in a war zone when my flight back to the US was cancelled by the airline company. I tried to call a few times to extend the policy and when finally I got through to them via email it was 2 days after expiration. Despite my explanation that I could not call at any time; had no internet etc - they were adamant to NOT extend the policy.
    Here is my email to them

    "Sent: Saturday, May 22, 2021 1:10 PM
    To: Info

    Elie from GA
    Review Received: May 26, 2021
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    38 out of 38 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Tre' was very helpful!

    Rita from CA
    Review Received: May 26, 2021
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Great!

    Jesus from WA
    Review Received: May 26, 2021
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Journey

    The travel dates are changed to 11/11/21-11/23/21. An additional $20.60 has been charged to the card used to purchase the plan. New documents have been sent.

    Mary from WA
    Review Received: May 24, 2021
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    1 out of 3 people found this review helpful