Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,040
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AVG. MONTH
430
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Voyager

    Obtaining this insurance was quick, easy and painless. The customer service representative I spoke with was beyond helpful and nice. This was the least stressful part about planning a trip abroad. Highly recommend.

    Kimberly from FL
    Review Received: February 6, 2021
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    4 out of 13 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    In my opinion, Trawick is truly a client first, caring company. They took the time to research which of their policies were right for me.

    Ronald from FL
    Review Received: February 5, 2021
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    6 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Answered my questions concerning Covid 19. Was worried about being quarantine.

    LWF from OH
    Review Received: February 4, 2021
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    7 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    It was easy to obtain did not have to use it but was nice to know I was covered while I was away

    Ricardo from FL
    Review Received: February 3, 2021
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    2 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Easy to purchase and understand terms.

    Nicole from FL
    Review Received: February 1, 2021
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    2 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Our cruise was cancelled, like so many others, due to COVID. It couldn't have been easier to notify them and provide proof of cancellation. Received refund within 24 hours.

    I am in the process of purchasing a new policy from them for the replacement cruise next year.

    I definitely recommend Trawlick.

    Linda from DE
    Review Received: January 28, 2021
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    46 out of 50 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I was impressed with the ease of extending our insurance to accommodate our trip extension. I will be purchasing from Trawick International in the future. Peace of mind was worth it.

    Elizabeth from NY
    Review Received: January 26, 2021
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I attempted phone contact for over a week and could NEVER get through to a human after purchasing. Not acceptable.

    MH from UT
    Review Received: January 25, 2021
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    57 out of 57 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    This adds insult to injury!!! NO NEVER USED IT 2 WEEKS BEFORE WE WERE TO GO, MY WIFE HAD EMERGENCY BACK SURGERY. When we discover this problem I called and as for forgiveness as we would not be using the insurance because of the surgery, she could not travel. Your agent said "that's why you took the insurance"! I said but the air and the resort costs were reimbursed to us and out of professional curiously I thought you would have also?. You folks are the gougers in my opinion, I offered to supply a Dr.s verification, the agent said NO this is why you had insurance.....really!!

    bill duhn

    William from FL
    Review Received: January 24, 2021
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    22 out of 63 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    The coverage seems great, but I didn't hear back after filing a claim via email to say they received it and how long it would take to process. I had to call customer service to make sure it was received and find out how long it takes, but they were easy to get in touch with. Hoping the claim goes through!

    Alyssa from FL
    Review Received: January 22, 2021
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    10 out of 16 people found this review helpful