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Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,529
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AVG. MONTH
504
Total Reviews
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SINCE 2012
3,752
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,752 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    I bought the policy with the special Costa Rica rider. The agent was very good and seemed very knowledgeable. I printed it out.

    IMAGINE HOW I FELT WHEN YOUR POLICY DID NOT PASS THE SCANNER!!!!
    tHE AIRLINE STAFF DID EVERYTHING THEY COULD BUT IN ORDER
    TO MAKE THE FLIGHT, I HAD TO BUY A POLICY FROM SAGICOR
    WHILE I WAS IN LINE. I ENDED UP PAYING DOUBLE WHAT IT
    WOULD HAVE BEEN HAD I BOUGHT A POLICY FROM SAGICOR
    PRIOR TO STANDING IN LINE AT THE AIRPORT!

    I WOULD LIKE A REFUND OF THE TRAWICK POLICY. BTW- THE AIRLINE STAFF TOLD ME THAT I WAS NOT THE ONLY ONE WHO GOT STUCK AT THE AIRPORT WITH A TRAWICK POLICY!
    PLEASE CONTACT ME! - PLEASE DO NOT WAIT 4 WEEKS!

    JERRY from CA
    Review Received: February 21, 2021
    Was this review helpful?
    114 out of 116 people found this review helpful
    Response from Trawick International

    We first like to thank you for choosing Trawick International as your travel insurance provider and secondly, we would like to apologize for the inconvenience you experienced at the airport. For your Trawick International insurance to be accepted at the airport, you must present the QR code part of your travel insurance documentation. Without showing the QR code, there is no way for the Trawick International insurance to be validated.

    Trawick International policy: Safe Travels Explorer

    The service was wonderful, price was great and Company had great reviews but I never had to file a claim so I truly cannot tell you my full experience with the Company. I will continue to use them as long as their reviews continue to be good and I have no problem.

    Paul from IA
    Review Received: February 7, 2021
    Was this review helpful?
    6 out of 15 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had to cancel my trip because my destination was "Covid Code Red." They would not reimburse me for my trip AND DID NOT refund the amount I paid for the policy even though I did not go on the trip.

    Richard from FL
    Review Received: February 6, 2021
    Was this review helpful?
    116 out of 120 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Obtaining this insurance was quick, easy and painless. The customer service representative I spoke with was beyond helpful and nice. This was the least stressful part about planning a trip abroad. Highly recommend.

    Kimberly from FL
    Review Received: February 6, 2021
    Was this review helpful?
    4 out of 13 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    In my opinion, Trawick is truly a client first, caring company. They took the time to research which of their policies were right for me.

    Ronald from FL
    Review Received: February 5, 2021
    Was this review helpful?
    6 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Answered my questions concerning Covid 19. Was worried about being quarantine.

    LWF from OH
    Review Received: February 4, 2021
    Was this review helpful?
    7 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    It was easy to obtain did not have to use it but was nice to know I was covered while I was away

    Ricardo from FL
    Review Received: February 3, 2021
    Was this review helpful?
    2 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Easy to purchase and understand terms.

    Nicole from FL
    Review Received: February 1, 2021
    Was this review helpful?
    2 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Our cruise was cancelled, like so many others, due to COVID. It couldn't have been easier to notify them and provide proof of cancellation. Received refund within 24 hours.

    I am in the process of purchasing a new policy from them for the replacement cruise next year.

    I definitely recommend Trawlick.

    Linda from DE
    Review Received: January 28, 2021
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    46 out of 50 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I was impressed with the ease of extending our insurance to accommodate our trip extension. I will be purchasing from Trawick International in the future. Peace of mind was worth it.

    Elizabeth from NY
    Review Received: January 26, 2021
    Was this review helpful?
    6 out of 6 people found this review helpful

Last updated: July 11, 2026