Compare Trawick International Plans in Just A Few Simple Steps
Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Don't feel their decision addressed the situation fairly and the circumstances we faced. Given that the travel never started and never occurred, disappointed that they didn't even offer any consideration or credit for a policy for future travel. Will not use that firm again plus it brings into question the value of that insurance coverage. $1700 was totally wasted and their denial was a standard reply of legal rationale that didn't appear to even address the merits of the claim. I may take action in a small claims court to force them to spend some $ to at least reply.
Purchasing the policy online was very easy and filing a claim for cancellation for covered reason was very easy as well. I will purchase coverage again for future trips.
Our trip was cancelled by the tour company, and though we are still waiting for a refund from them, when I
contacted Trawick and provided the information asked for, my credit card was charged back immediately.
Thank you for such prompt cooperation.
Very disappointing experience in dealing with Trawick International. We had to cancel our trip due to COVID 19. Delta cancelled our flight to our destination and the country also closed it's borders one week prior to our departure. The Trawick International staff -- claims and customer service -- were so lacking in sympathy and professionalism that I will never work with them or Squaremouth again. I received far better service from the airline industry and hotels then from the industry that is designed to assist travelers in need. Not only did we lose the trip of a lifetime but the interactions with Trawick International made the experience even more awful. I have requested a refund of the insurance policy and am waiting to hear back.
My advice -- don't bother with Trawick International.
Cancelled my cruise due to coronavirus. Have requested to extend the coverage until next year.
My trip was cancelled but the Trawick needs to see a copy of my refund from the travel agency before they will issue a refund. The travel agency wants to apply my fee to my account for future travel so I don't have a copy of the check. I need to pursue with Trawick. Only gave the 5th question a 1 star since I did not take my trip.
Our trip was canceled due to border closures and airline cancelations. There was no exposure and we want the premium refunded. This the third or fourth time I have made this request
Lynn, I have checked our phone logs and emails and we do not have any correspondence from you. We did however get a call from Squaremouth on 4/1/2020 advising us you were trying to get in touch. A team member reached out on 4/1/2020 and 4/2/2020 to the phone number on file and left a voice message on your answering machine. Request for refund of premium instructions were sent via email to the address on file. I will have the team resend the email again. You can reach us at 888-301-9289.
My flight was canceled and the policy still blamed it on COVID and in result no money given back. I will continue to fight with providers and use my credit card to get money back. I honestly have felt like getting travel insurance is now a waste.
My cruise was cancelled due to the coronavirus, called and inform you representative and requested a refund, she informed me that I could not gat a refund of my $126.73 premium that I paid for this cruise. But I have intill December 2020 to transfer to another cruise, I informed her I might not be possible that I would be on another cruise with the restrictions they now implanted, I have another cruise with Carnival for May 21, 2020 which might be canceled as well. I would prefer my premiums be refunded back to me, I have been buying Cruise insurance from your company for quite awhile, never made a claim,but this is circumstances we cannot control, and your company should refund my premiums.
Our travel was by personal vehicle. Also it was a one way trip from Mexico to our home in Canada. On the night before our departure, we were informed by Squaremouth that this type of trip was not covered by the insurance. However, when I called the Trawick office on the morning of our departure, the agent thought we were covered. We departed without knowing for certain that we had travel insurance! Luckily, we had no incidents so we didn't test the policy, but I have no confidence in these agencies so this type of travel.
Last updated: July 11, 2026