Compare Trawick International Plans in Just A Few Simple Steps
Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Filed clain due to back injury and was told it would tale 15 days to process refund.
I cancelled my trip to Israel for the obvious reasons. Claim has been filed and acknowledged, but have been told that long delays are likely due to the increased volume o claims they are experiencing.
Review Updated: 04/26/2020
I submitted the claim on 3/31---cancelling my Israel trip because of terrorist attacks. I enclosed documentation showing at least one attack on 2/6. That was well within the 30 days required by the policy.
I was contacted by email several times, twice asking me for the same documentation I had sent to them previously. I finally called and a very competent CSR called and found out where the claim was, and that it would be expedited to the reviewer. That meant that I would have an answer by the end of that week (4/24). Good news, I thought. Not so---I got an email instead of a check.
They denied saying the US Gov site did not indicate a terrorism attack. It was a level 2 warning then, now it only addresses the CO19 warnings. I had sent them numerous new stories, papers, quotes, etc. documenting increased terrorism in the country....including Jerusalem.
I immediately responded to that email appealing that denial, and am now once again waiting for my money. Impatiently waiting!! Isn't 2 months long enough? Why can't they call me instead of sending these redundant emails, the last one a denial.
All flights were canceled on my way to Spain. Hoping for reimbursement
My trip was canceled because Israel was closed for quarantine
I was trying to reach insurance, it was impossible to call or make a claim
Terrible experience
The Representative seemed annoyed that I called rather than obtain the policy online. Once I explained I forgot to enroll before packing my laptop her attitude changed and she handled my request professionally.
I called as I had a ? re our policy. However the office was closed , I left a message & did get a call back next day. However, I sorted my ? & didn,t need to call back. Appreciated the call back Cheers
I choose Tarwick because the price was “exceptional” compared with quotes from 4 previous travel insurance providers; the Tarwick employee I conversed with was very personable and professional—a rare experience in today’s busy world. I will be contacting them again for a price for travel insurance—IF the Coronavirus can eventually be contained! Thank You, Tarwick, for providing insurance security during my trip!
Today am sending medical and flight re-scheduling claim, so real response to coverage is still at bay.
Very helpful to see the actual policy language and be able to discuss with a representative.
I´m still here in Spain. I have not received any help from you whatsoever. I´m running out of money and you know the situation is getting worse here in Spain concerning the virus and yet you have not reached out to me to see if I´m safe nor have you supplied with any finantial stability while i was here. I haven´t received no finantial help whatsoever . I´m still waiting for an answer and giving the costs of trip cancellation.
Douglas, I am sorry to hear that you were not able to get back to the USA when your trip was over 7 days ago. If you want assistance, you need to contact ON Call – the assistance company as listed on your policy and ID card. They can help you get cash advances from your credit cards or funds from family members to help with the week of extra expenses. Unfortunately, if you do not contact them – there is no way for them to know that you have not returned.
You may be entitled to claim some benefits under your policy for travel delay (up to $500) if certain conditions are met.
Last updated: July 11, 2026