Trawick International Travel Insurance Reviews

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I filed my claim online, however I could not submit the claim because the online system would not accept my proof documents. After I found a number to call, I was told to submit my documents by email after doing so I tried to submit the claim with my signature, but was unable to do so because it was missing the documents. I called again and spoke to someone on the phone who said they would submit my claim on my behalf. I was asked to submit actual payment proof that I paid for the cruise. All I could give them was my statement showing that I had charged my credit card and that I was actually allowed to take the cruise , which wouldn’t have been possible if I hadn’t paid for it it’s taking a very very long time to get any response. I called again to check on the claim and I was told it would take at least 20 days after they had everything so I’m still waiting to hear from them , it’s only like a $256 claim for my son’s medical expense when he got an ear infection during the cruise so I don’t know what the hold up is.

My experience with Squaremouth is positive. I returned from my trip just a few days ago and have filed a claim due to a stolen suitcase on the train from Amsterdam. The claim process with Trawick is underway, but already I see areas that need improvement. I will be better able to comment on the process when it is complete, hopefully it will be finished and I can respond to your survey in four weeks.

We did not need to contact them once on our trip. I did call them once about a question and they answered fairly quickly and helped. Even thought I didn't need to use my travel insurance I would still pick them again due to good customer service (before trip) and price.

I have been back from my trip for 3 weeks and not made my claim yet because I have been waiting to see if more bills come through.

As a first-timer purchasing travel insurance the process was a little overwhelming and there was a lot to learn and get comfortable with. I appreciated locating an affordable policy with good coverage. When all the documents were sent electronically I noticed a misspelling of one of our parties' names, and I called and it was easily corrected on the documents right away. We did not need to file a claim. We did gain peace of mind by having the policy, especially with regard to emergency medical coverage.

Como no domino el idioma ingles, me explico en espanol, mi experiencia de este viaje fue muy buena aunque experimente la ausencia de mi hermana, pues era mi companera de viaje no solo en el avion sino en el barco. Realmente siempre he tenido seguro de viaje aunque en otra compania "Roam Right"", pero debo expresar que uno se siente confiado al saber que si ocurriera cualquier situacion estoy respaldada por una compania aseguradora. Lamentablemente mi hermana Maribel,se le presento una apendicitis y tuvo que ser operada de emergencia, debiendo el doctor al operarle que ponerle un marcapazo provisional para poder realizarle la operacion. Siempre pensamos que por esta razon no era problema que hiciera posible el viaje, al recuperarse de la apendicitis. Dias despues el doctor dice que tenian que sustituirle el marcapazo provisional, ahora por uno fijo pues su corazon no estaba respondiendo correctamente. He aqui la razon por lo cual no pudo viajar ya que el Cardiologo dijo que era muy reciente para hacer un viaje tan largo en avion. Ella se puso muy triste pues realmete la promotora o la idea de este viaje fue de ella. Lamentamos mucho esta circunstancia y el inconveniente que se presento. De igual forma confiamos en la seguridad de que sus ahorros para hacer este viaje, sean repuestos o asegurados por la compania de seguro en la cual confiamos al comprar la aseguranza.

We cancelled our cruise trip two months before the travel date because of medical reasons. We have filed a claim with mySurego which is Trawick's claim processing company. The process of filing and getting a physician statement has been long and difficult. The company doesn't seem to believe the contents of our claim. I doubt if we will ever use Trawick again.

Easy to sign up for travel insurance. The claim process is a bit convoluted. Seems to take a while to process a claim