Trawick International Travel Insurance Reviews

It was fairly easy to change my email contact address by telephone.

All ok

The claim process and also the claim appeal process were both easy and simple. However, my claim, of only $153.42 was denied initially and on appeal. I feel the reason Trawick gave for denial was unjust. I purchased the insurance beginning September 3, the date of our international flight. At 11:20 PM on September 2 I received an email from British Air cancelling my flight and booking me on a flight a day later - September 4. I did not need to submit a claim for an airport hotel since we were staying with friends. My only claim was for the first night of our AirB&B in Paris since our trip was delayed one day. Trawick refused to pay the claim because the email I received delaying my flight was sent on September 2, less than an hour prior to the date in which the insurance was to begin. Not only does that seem like splitting hairs, but it ignores the fact that my trip was delayed one day so I lost one night of accommodation which was prepaid and non-refundable. I am filing a second appeal on this claim.

Initial inquiry person was new and was not helpful. I had to ask for his supervisor.

TU for providing travel health insurance. Fortunately, we are ok.

Simple, quick, not expensive,

Glad we did not need to use the insurance but was glad we had it. Liked that we had many options of coverage to choose from and rates were reasonable.
Would use this travel insurance again.

Have had positive experience with a loss claim in past. Hopefully will have same experience with recent claim for luggage damage.

Our claim was sent to Global Benefits Group and forwarded to the Claims Department for review on Monday, Oct 28 ,2019. We're waiting to find out if the claim will be honored or if additional information is required.

Great service at a great price