Trawick International Travel Insurance Reviews

Our experience with Trawick International, up to this point, has been fine. We are in the process of filing a claim as my two grandsons bag, they were sharing, never at all made our trip. Our trip was to Glacier National Park, and then to Yellowstone for a 7 day vacation curtesy of me, the father and grandfather. The bad was supposed to be delivered, a day late, to our rental cabin in Whitefish, Mt. The bag instead went from Orlando, our departing location, to Salt Lake City, to Rome, Italy, back to Orlando, then to Salt Lake City again, then to Santiago, Chile, then back to Salt Lake, then to Kalispell, Mt. By that time our trip had moved from Whitefish, to Island Park, Idaho to enjoy Yellowstone. Our trip by now had only one day left so we instructed them to just send it back to our home in Palm Bay, FL. WOW

At this point we are very confused with status of our claim: 1. Gerald Wire missed out on the St. Petersburg to Moscow cruise due to hospitalization 2nd day in St. P. until last day from acute double pneumonia and 2. Lahto Hospital costs paid of US$10,889.13 via my Schwab Bank account. Who, exactly, is the responsible insurer.

s/Gerald G. Wire
425-747-0921

Easy online purchase. Good inclusion with the best pricing. Intend to use them again.

Super-nice service. I was worried we wouldn't make our flight since our cruise ship was going to dock later than anticipated. Luckily all went well.

My train arrived 4 hours late to my destination and 2 1/2 hours late at my starting point. When I called I was told that I need written proof of the train’s delay. Called Amtrak and was promised written confirmation via email. Still waiting for that so I can file a claim.

Easy to obtain insurance I needed. Very happy that I didn't need to use it. Overall, a good experience.

Answered the phone personally (not a menu prompt) and was knowledgeable and efficient in helping us expand our coverage for a longer trip than originally insured. Great service...and unfortunately rare these days.

I love square-mouth easy communication good service pleasant people. We may change our trip and I hope Trawck international will allow moving policy. That will have to wait, but the agent I spoke with was helpful.

It is misleading to continue to call this issuer "Trawick International" as the claims are all handled by Nationwide. Had I known before purchase that Nationwide was involved, I would have looked elsewhere. I looked at the Trawick reviews and they seemed OK, but now that I reviewed Nationwide, they have some horrible reviews that would have dissuaded me from purchasing this policy. SquareMouth should take responsibility for this deceptive advertising as Trawick seems to be just a sham to overcome Nationwide history of poor customer service.

They denied my claim for theft losses on the grounds that the vehicle was "left unattended" even though it was in a museum parking lot, under surveillance by 2 cameras and a parking attendant. This would qualify as attended by any reasonable person standard. Trawick and Nationwide just look for any reason to deny a claim and make it difficult for claimants.

They also denied my claim for loss of a Samsung tablet on the grounds that it was a computer or a cell phone; it is neither since it is an e-reader that does not have computing or phoning capabilities. The policy does not define the terms computer, cell phone or left unattended, therefore a reasonable person standard should apply--not their company interpretations that are designed to increase their rate of claim denials. I would not recommend buying travel insurance from either company.

My initial purchase did not go through because squaremouth's computers weren't connecting to Trawick, so it was a little inconvenient having to call someone the following day to complete the purchase. I prefer to do everything online.