Trawick International Travel Insurance Reviews

I tried to cancel this policy the day after I bought it because I realized that I already had another policy but was unable to do so because it was a Saturday and the office was closed. Spoke to someone in another part of the company who was going to get back to me and never did.

We thought we would need to return home early due to the death of a loved one. Contacted Trawick and they were working for us. We didn’t have to return early and don’t have to file a claim but appreciate the concern and work for us.

I felt that the way the site was laid and the links made it fairly easy to understand. If I remember correctly (it's been a minute since this trip), but I did have some questions about what certain terms meant and received the information needed.

very very good

I am *NOT* happy with the travel insurance policy (Trawick) that I purchased through SquareMouth. I incurred a small medical expense (a few hundred dollars) while in Singapore due a toe injury. I sent all the information to Trawick who then referred me to their 3rd party claims processor. Once with them, it took a few months for them to get back to me requesting 'additional' information. I immediately provided that information and it's now been several months with still no paid claim.

The amount of time, energy, and paperwork invoiced to be reimbursed a few hundred dollars for the doctor visit/procedure it certainly NOT worth it.

What SquareMouth should do is separate reviews for their various policies based on those who needed to file claims vs those who didn't. It's easy to give a 5-star review for the purchase process and pre-departure metrics when nothing is expected to happen, and for most people nothing does happen, so the bountiful 5-star reviews make sense. But, I suspect if you segment those reviews into those who actually needed to file a claim, the reviews would be much better.

I will never get a policy through Trawick again.

I had a question. They answered it in a professional way. No problems.

Always use square mouth when we travel. Trawick is great just bought a new policy with them for our cruise next year👍

The claim was straight forward and handled professionally and I have no complaints.

I cannot remember what my question was, but Trawick International customer service answered it immediately, and to my satisfaction. I talked to them before I purchased the travel insurance, to be sure I knew I was getting the right travel insurance for my situation.

This insurance gave me peace of mind both before, and during, my trip. I am highly satisfied with this experience, and will assuredly be a repeat customer.

I bought this for medical reasons/emergency evacuation, etc.....but realize it is a secondary policy....and the exceptions are many. So, other folks have advised that it really doesn't cover much. However, it gave me some peace of mind on the trip.