Trawick International Travel Insurance Reviews

The claim was straight forward and handled professionally and I have no complaints.

I cannot remember what my question was, but Trawick International customer service answered it immediately, and to my satisfaction. I talked to them before I purchased the travel insurance, to be sure I knew I was getting the right travel insurance for my situation.

This insurance gave me peace of mind both before, and during, my trip. I am highly satisfied with this experience, and will assuredly be a repeat customer.

I bought this for medical reasons/emergency evacuation, etc.....but realize it is a secondary policy....and the exceptions are many. So, other folks have advised that it really doesn't cover much. However, it gave me some peace of mind on the trip.

Fortunately, we did not need to call on Trawick, but there was a moment when I was going to call. We showed up at our destination but our luggage did not. My became anxious but I was able to comfort her with a reminder that we were insured and our vacation could continue.

Since we didn’t need to make a claim we did not have much interaction with them.

It took a while, but our claim was finally approved due to documentation of pre-existing conditions.

The web site was easy to use.

We had to cancel our cruise due to my wife's cancer diagnosis and subsequent surgery. We were reimbursed half our prepaid cruise fee from Viking Cruises. I submitted a claim for the other half to Nationwide/Trawick on or about March 10, 2010. I have had no response from them to date.

I called the claims dept at 888-352-3169 the day after I arrived in New Zealand but my luggage did not. I was given a claim number. Three days went by and I received no communication. The next day (4 days after vacation started) my luggage arrived and I got an email from On Call International advising me that my luggage had not yet been located by the airline. The next day they sent an email that my luggage was " in the delivery status". So, they were of no help in locating my luggage. Additionally, I was informed that the Baggage Delay benefit would only cover clothing/toiletries for which I had a dated receipt, nothing for the inconvenience.