Trawick International Travel Insurance Reviews

Easy to purchase a policy that fit my needs, as it should be. But since I did not file a claim I cannot comment on the most important aspect of the policy-the claims service from the insurance company.

The Trawick International representative was extremely helpful. She knew exactly how to handle our trip itinerary and protect us against unforeseen trip interruption.

Always receive good service.

A very reasonable policy & good experience. On-line setup works great. 4th time to use. Will use again.

I was traveling to 3 foreign countries with 3 other people (two seniors and a teenager). It was a 'peace of mind' purchase, thinking maybe sprained ankle in Iceland. Before we even touched down for our first connecting flight in Iceland, my friend had a medical emergency. Lot of pain, very unwell, and we ended up staying overnight in Iceland while she was treated for a gallstone she did not know she had. We were relieved it was not appendix, as we feared, but it was an alarming situation. While she was sedated and having tests, I called the international customer service number to ask basic questions for her on how to proceed with payment for the ambulance and hospital and then filing a claim. The representative I talked to was wonderfully patient and helpful and emailed a claim form to her on the spot so that it would be waiting for her when we got home.

We really didn't think we would need to use these emergency policies but since they were affordable, offered good coverages, and would take the question out of coverage in an emergency in a foreign country we bought them "just in case". So glad we did! And very happy with the entire experience with Trawick. I expect that her claim will be handled quickly and in the way the representative described to me by phone.

I intend to go back to Iceland this year and will definitely be buying another travel medical policy from Trawick International. It is now on my permanent "packing list".

I let my friends know about squaremouth when they are traveling, although I have never needed myself to file a claim yet. Nowadays it seems foolish to travel without insurance.

Everything was smooth from information getting to purchasing a policy. Outstanding customer service!

shifting date range one day was easy by the representative

I had a change of plans due to the death of a very close friend and twice extended my trip/policy. I tried unsuccessfully to get through to 24 hour assistance. The computer reception led me in circles and I could not get through to an operator.

Cathy at customer service answered my call during normal business hours and took care of the first extension. The second extension was handled by email. Each time I requested that the new coverage summary be emailed to me.

The only way I had to know the extensions took place is seeing charges to my credit card. I never received a confirmation email and most important I never had copies with the new expiration dates. So, I was traveling the last week without proof of insurance. This left me feeling quite uncomfortable. Traveling, especially in the USA, one must be careful to document everything or medical facilities will delay or refuse service.

Benjamin RIchard

I HAD A GALL STONE DEVELOP WHILE IN FINLAND AND IN RUSSIA.I CONTACTED YOUR OFFICES TWICE TO ADVISE AND BASICALLY WAS TOLD TO GO TO A DR. YOU DID NOT OFFER ANY HELP ON WHERE TO GO OR HOW TO DO THAT. MY TRAVEL CO . DID ALL CONTACTS AND MADE ARRANGEMENTS FOR ME TO FLY HOME AS SOON AS POSSIBLE. IT WAS ADVISED BY THE FINLAND DR. TO GET HOME BE CHECKED OUT ASAP. IN RUSSIA ---20 YEARS BEHIND US --I KNEW I HAD TO GET HOME FAST. . ONCE HOME I HAD TO GO TO TWO HOSPITAL TO GET OPERATIONS DONE . THE STONE WAS NEXT TO LIVER AND FIRST HOSPITAL SUGGESTED AT-1 HOSPITAL DO OPERATION.
I WILL BE FILLING A CLAME AND THE PERSONS I TALKED DID EXPLAIN AND E-MAIL ME THE FORMS. I JUST HAVE RECEIPTS THAT ARE IN FINISH AND RUSSIA . SO I WILL GIVE WHAT I WAS TOLD WAS IN US DOLLERS..
JIM CERILLO