Trawick International Travel Insurance Reviews

Because of my illness, I could not fly to San Francisco to catch the boat, we had to cancel our full trip 2 days before sailing. We have been in touch with Claims Examiner /NB in March 22nd, who provided us with the necessary information to file a full claim. We sent all that paperwork in on March 27th requesting a return receipt. We received that receipt showing J. Potter signed for this at your Tampa office on April 2nd. We have heard nothing more from your company since then.

Robert from AZ

The phone personnel are very helpful explaining the parameters fo the different policies and adapting one to my price range.

Our plans changed to flying from driving to Miami. I called to see about adding the plane fares to our policy. I was told how to do it. It was efficient and easy. We were very satisfied with the service we received. We would recommend this policy to others. It provided the protection we needed without costing a fortune.

Dear Square Mouth Customer Service:
Unfortunately we cancel our trip by medical reasons. We made claim to Trawick International Co, and they sent us promptly the form and list of documents, needed to be sent. We've sent them all needed documents March 28 by mail and still wait their answer if they received our documents.
If you are interesting about our claim you can contact us in 4 weeks.
thank you very much
Vilan Kosover

Note:
Because your questionnaire is for people, who have had a travel the real answer on question #5 is n/a

After the insurance policy was created, I noticed that I had misspelled one of our travellers names. I was worried that there would be issues if we had to file a claim. So I contacted Trawick regarding the possibility of correcting the misspelling. I was amazed that they corrected the issue and generated new documents with the proper spelling w/in an hour of my contacting them.

The cost for coverage under Trawick was just right for us - we were going on a locally originating bus trip, didn't want to risk losing our money should we have to cancel due to health issues w/multiple elderly family members but also didn't want to pay a lot of money for coverage.

We will definitely use Trawick for future trips!

I purchased a policy online to cover a flight which was the return trip of a two-way travel itinerary. Later I had a question to clarify about the coverage and so asked to speak with a customer rep who told me that the kind of insurance I thought I had paid a premium for was not actually available, that only round trip coverage was being offered when a person was going out and then returning. It would have helped if, in the steps prior to my purchase, it had been made more clear that insurance was not available through Trawick Int'l for only the return flight of a two-way overall trip. Had I not brought the matter up to the rep when discussing another matter, I'd not have known that my expenditure for the one-way travel insurance was a waste and so would not have realized I might as well get a refund for it, which is what I did after learning this.

During the trip I got sick briefly and I considered cutting trip short. I called 24 hour assistance for guidance. She was very helpful in giving information and reassuring in tone. Luckily I got well and was able to complete trip.

I called them and got a claims agency. i asked them to send me a claims form and never heard more.

The Trawick International representative was very helpful when I asked them to change the effective date to my insurance policy. The lady whom I spoke to was very professional in our telephone conversation. I was happy with the way she handled my request. They have very good customer service.

We had to cancel our trip because of a serious medical problem. We submitted all the forms but have not heard from the insurance company. It has been three and a half weeks since I mailed the forms. Is this to be expected?