Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,082
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AVG. MONTH
444
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels 3 In 1

    Barbara from PA
    Review Received: December 27, 2017
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    5 out of 5 people found this review helpful

    Our flight was delayed 9 hours. Because of the delay we arrived at 3:00A.M. . Our transportation from the airport was no longer available. Trawick covered the cost in a timely manner. I was very pleases.

    Trawick International policy: Safe Travels 3 In 1

    I got sick in Jerusalem and I prefer to wait to see a doctor And went the Doctor see me gave medicine for Bacteria that I got there and went I call they told if I wasn't hospitalice it does not cover me and I still sick
    If I have to go to the hospital , then cover so I will do that
    Thank you

    Hilda from FL
    Review Received: December 14, 2017
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels 3 In 1

    Easy to use. Good pricing. Good customer service on my questions. Fortunately everything went well and no claim was filed.

    Louise from NJ
    Review Received: December 14, 2017
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    Easy to deal with to get trip insurance. Customer service was helpful.

    Patricia from WA
    Review Received: November 4, 2017
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    I filed a damaged baggage claim, still haven't heard back from them.

    Dina from Israel
    Review Received: October 31, 2017
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Transaction was quick and easy.

    Ron from CA
    Review Received: October 28, 2017
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    It took a long time to get my policy. I had to call several times. They took my address and said they would mail it to my home. It didn't arrive so I called again. They said they don't mail things out but some friends got their policy in the mail. They said they sent it by email but the address they sent it to was nowhere near the address I had given them. That required another call to change the email address. I was getting a little anxious as my departure date was coming up soon. Finally I had some friends print it out for me since I don't have a printer.

    Not a pleasant experience!

    Diane from WI
    Review Received: October 16, 2017
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    5 out of 6 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    Shane, in order for the policy to cover a hurricane you have to purchase the insurance coverage before they named it. In your case they named hurricane Irma on August 30,2017 which was before you bought the insurance coverage on 9/4. This plan won’t cover any trip cancellation once the storm was named. Perhaps you can get some of your money back from the airline. You should contact them and see what they can do.

    Kind Regards,
    Jane
    Customer Service

    Tickets were purchased on August 30th, but the airline does not offer travel insurance , so it took me 4 days to find a company and purchase travel insurance. Much of the delay was caused by my local agent who did not want me to outsource a new company .That's what caused the delay. But the tickets were purchased on the 30th of August.

    ShoShane from Jamaica
    Review Received: October 14, 2017
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    We took the insurance as we invited the 3 visitors to be with us. They are returned home now without incident. We live in Canada wanted to unload the risk.

    Danil from Ukraine
    Review Received: September 5, 2017
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    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    They were very friendly and helpful. I will use again the next time I am out of the country.

    Cari from MD
    Review Received: August 1, 2017
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    3 out of 3 people found this review helpful