Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,540
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AVG. MONTH
505
Total Reviews
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SINCE 2012
3,752
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,752 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International excl US

    Friendly and informative

    Amanda from NC
    Review Received: February 3, 2018
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    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels USA Cost Saver

    The only concern was you website offered coverage for sports like skiing but when I went to book it the site would not allow the purchase

    In the end we did not ski but I was disappointed by the false advertising

    Other than that the value of the policy and coverage was very good

    Luke from Australia
    Review Received: January 17, 2018
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels 3 In 1

    Due to a death in the family on the day the trip was to take place, the trip was cancelled.
    The airline tickets were refunded, there was no need to file a claim.

    Victor from NJ
    Review Received: January 7, 2018
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels 3 In 1

    Barbara from PA
    Review Received: December 27, 2017
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    5 out of 5 people found this review helpful

    Our flight was delayed 9 hours. Because of the delay we arrived at 3:00A.M. . Our transportation from the airport was no longer available. Trawick covered the cost in a timely manner. I was very pleases.

    Trawick International policy: Safe Travels 3 In 1

    I got sick in Jerusalem and I prefer to wait to see a doctor And went the Doctor see me gave medicine for Bacteria that I got there and went I call they told if I wasn't hospitalice it does not cover me and I still sick
    If I have to go to the hospital , then cover so I will do that
    Thank you

    Hilda from FL
    Review Received: December 14, 2017
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels 3 In 1

    Easy to use. Good pricing. Good customer service on my questions. Fortunately everything went well and no claim was filed.

    Louise from NJ
    Review Received: December 14, 2017
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    Easy to deal with to get trip insurance. Customer service was helpful.

    Patricia from WA
    Review Received: November 4, 2017
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    I filed a damaged baggage claim, still haven't heard back from them.

    Dina from Israel
    Review Received: October 31, 2017
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Transaction was quick and easy.

    Ron from CA
    Review Received: October 28, 2017
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    It took a long time to get my policy. I had to call several times. They took my address and said they would mail it to my home. It didn't arrive so I called again. They said they don't mail things out but some friends got their policy in the mail. They said they sent it by email but the address they sent it to was nowhere near the address I had given them. That required another call to change the email address. I was getting a little anxious as my departure date was coming up soon. Finally I had some friends print it out for me since I don't have a printer.

    Not a pleasant experience!

    Diane from WI
    Review Received: October 16, 2017
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    5 out of 6 people found this review helpful

Last updated: July 12, 2026