Trusted Provider of: Trusted Provider Logo

Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
290,082
Calendar icon
AVG. MONTH
444
Total Reviews
Star icon
SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels International excl US

    Fantastic helpful patient, Helped me find exactly the policy I needed. A Breeze!!!!

    Carter from CA
    Review Received: January 1, 2017
    Was this review helpful?
    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Good job

    John from CT
    Review Received: November 24, 2016
    Was this review helpful?
    3 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    I would love to provide more feedback once this claim is complete, but at this point, two months after I expected to be refunded for trip interruption, I still have not seen a refund.

    Sarah from WA
    Review Received: October 26, 2016
    Was this review helpful?
    24 out of 25 people found this review helpful
    Response from Trawick International

    h, that you for submitting a review. GBG just received the required documents to complete your claim on 10/17 which is just 11 days ago. Once they had the complete file they needed to have the documents translated to English which took a little more time than usual. Your claim now been processed and you should receive reimbursement for eligible expenses within 10-15 business days.

    Trawick International policy: Safe Travels USA

    The plan was very affordable! I accidentally wrote the wrong address though, and when I called customer service to ask for a change she was fairly rude. But efficient! This plan is still definitely worth the price.

    Anna from ON
    Review Received: October 15, 2016
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    I was distressed several times with getting sick on this overseas trip. I am so thankful for Jane Pennington and her expertise in handling my claim. What a lovely incredible woman she is.
    I recommend Trawick to many people who are travelling and always will.
    Sincere thanks to all at Trawick
    Jeannie MacKinnon-Hanlon

    Jean from AB
    Review Received: September 15, 2016
    Was this review helpful?
    9 out of 9 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Really great and super easy - will definitely use them again!

    Anna from NY
    Review Received: August 11, 2016
    Was this review helpful?
    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    The service representative was extremely knowledgeable and polite, and was able to obtain our policy within minutes. We will use your service in the future.

    John

    John from FL
    Review Received: July 9, 2016
    Was this review helpful?
    3 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    Contacted them twice. Once for a modification and the other to extend. Both times, they were efficient and courteous.

    Lochlan from CO
    Review Received: June 19, 2016
    Was this review helpful?
    5 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    I was pleased with the coverage and the price for our travel insurance. We did not have to use it, but at one point when 2 in our party faced a personal challenge which could have caused them to cancel, I was relieved to have the insurance in place. We also had some near misses with missing flights and losing bags, and it was a comfort to know there would have been extra help in case of those frustrations.

    Tracy from AZ
    Review Received: June 15, 2016
    Was this review helpful?
    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    This is the second trip I've used Trawick International or GBG. I've been pleased with my experience.

    Zachary from CO
    Review Received: April 20, 2016
    Was this review helpful?
    4 out of 6 people found this review helpful