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Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,082
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AVG. MONTH
444
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels International excl US

    My wife had her passport and wallet stolen while we were on the street. The customer service person basically told us that since it wasn't stolen out of our luggage we probably wouldn't get reimbursed at all so it was pointless to file a claim.

    Nathan from CA
    Review Received: January 7, 2016
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    12 out of 13 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    We never went on the trip. We had a death in the family. I filed a claim but have not heard anything yet.

    diane from DE
    Review Received: December 26, 2015
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    My interaction with Trawick was pleasant and proffesssional. Pricing was competitive and will use again.
    thank you

    John from ON
    Review Received: December 8, 2015
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    5 out of 8 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    travel ins.makes me and my family have a trouble free vacation. i feel secure when i have insurance in my trips.Squremouth was easy and simple to buy.i had to call customer service for a question and it was handled promptly. that assured me that in case of need i would be fine.

    rafael from Puerto Rico
    Review Received: December 6, 2015
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    5 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    My trip dates changed and I was able to change the coverage period to reflect that very easily and without any additional charges.

    Rahul from India
    Review Received: November 27, 2015
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    Pleas provide an email address to which I can forward details of my appeal, since I am of the opinion that it reflects badly on your firm.
    At this time I would no recommend this policy

    DENNIS Chandler from Barbados
    Review Received: November 27, 2015
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    7 out of 11 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    I was able to get insurance that gave me adequate coverage at a reasonable price and that meant peace of mind before, during and even after my trip was in progress! Thank you!

    Maria Del Carmen Martinez from Puerto Rico
    Review Received: November 25, 2015
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    As a Canadian customer I was somewhat leery of how customer service could be delivered using an American based company. As it turned out, there were complicating international and personal events taking place shortly before our trip. I phoned direct to customer service and found those there to be personal, helpful and professional. Thank you Squaremouth for peace of mind and being part of a trip of a lifetime!

    Sharon from BC
    Review Received: November 20, 2015
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    6 out of 10 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    My claim was filed pre departure due to the eafthquake in Nepal. Trawick was basically useless, but nice.....

    I had to go back to Squaremouth to get anything accomplished with the third party that pays. Trawick could not seem to do it Squaremouth did

    It got done to my satisfaction but took about one month

    I would not recommend Squaremouth again if one must work with Trawick

    Sarah Wood Evans from Mexico
    Review Received: November 19, 2015
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    It was a little bit difficult to get clarification to some issues I asked them. May be it was a language problem ( I am not native English speaker), or misunderstanding, but a little bit frustrating though. My earlier experience with other company ITI was much better.

    MP from Finland
    Review Received: November 19, 2015
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    1 out of 1 people found this review helpful