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Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,082
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AVG. MONTH
444
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels International Trip Protection excl US

    good service & good product for the price.

    Ralph from DE
    Review Received: November 9, 2015
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    I have filed a claim and I have had no communication or contact with the company thus far.

    Hennie from ON
    Review Received: October 21, 2015
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    No problems dealing with SquareMouth.
    Excellent help.

    Paul from ON
    Review Received: October 20, 2015
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Didn't use the policy for our 7 month trip but was easy to set up at a reasonable costs as primary insured.

    Jeremy from CO
    Review Received: August 23, 2015
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    Super easy, great price and the peace of mind knowing we were covered in case of an emergency was nice to have. Will definitely use in the future when we travel.

    Angie from WA
    Review Received: August 10, 2015
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    So far, everything has gone as expected. The agent gave very specific instructions to assist me in making sure that my claim would be approved. I am waiting on it to be completed, but anticipate that it should work out fine.

    Sean from CA
    Review Received: August 4, 2015
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    Being pro-active, I called to ask if my husband can go home on an earlier flight. I didn't want him ending up in hospital in Hongkong. After talking to your representative, and she telling me that I could claim for charges to a flight change but might not be covered, I realized that your role is not preventative but rather reactive. Only when an insured is hospitalized or injured and in hospital will you act. I was grateful that my husband didn't end up in hospital during our stay in Hongkong. Yes, I still will recommend this policy to our senior friends. It is still good value.

    Junipero from ON
    Review Received: July 25, 2015
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    3 out of 7 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    After purchasing the insurance, I called back a day or 2 later to correct the total amount paid for the trip. The customer service rep she will send a corrected insurance letter but never did. If I had to file a claim, this will definitely be a big item to resolve.

    Daisy from MD
    Review Received: July 13, 2015
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    7 out of 9 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    We Had to cancel our trip prior to departure. I emailed Trawick, got no response. I had to call them to get the necessary forms, which I then had trouble printing out. Additionally, they want a cancellation letter from the airlines that the carrier (Delta) does not provide. We will see how difficult it is to get reimbursement from this company.

    Gary from WV
    Review Received: July 11, 2015
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    Just filed a claim so will have to judge satisfaction after the claim is processed.

    Karen from AZ
    Review Received: July 8, 2015
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    4 out of 6 people found this review helpful