Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,561
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AVG. MONTH
507
Total Reviews
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SINCE 2012
3,752
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,752 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels USA Trip Protection

    I was able to get insurance that gave me adequate coverage at a reasonable price and that meant peace of mind before, during and even after my trip was in progress! Thank you!

    Maria Del Carmen Martinez from Puerto Rico
    Review Received: November 25, 2015
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    As a Canadian customer I was somewhat leery of how customer service could be delivered using an American based company. As it turned out, there were complicating international and personal events taking place shortly before our trip. I phoned direct to customer service and found those there to be personal, helpful and professional. Thank you Squaremouth for peace of mind and being part of a trip of a lifetime!

    Sharon from BC
    Review Received: November 20, 2015
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    6 out of 10 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    My claim was filed pre departure due to the eafthquake in Nepal. Trawick was basically useless, but nice.....

    I had to go back to Squaremouth to get anything accomplished with the third party that pays. Trawick could not seem to do it Squaremouth did

    It got done to my satisfaction but took about one month

    I would not recommend Squaremouth again if one must work with Trawick

    Sarah Wood Evans from Mexico
    Review Received: November 19, 2015
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    It was a little bit difficult to get clarification to some issues I asked them. May be it was a language problem ( I am not native English speaker), or misunderstanding, but a little bit frustrating though. My earlier experience with other company ITI was much better.

    MP from Finland
    Review Received: November 19, 2015
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    good service & good product for the price.

    Ralph from DE
    Review Received: November 9, 2015
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    I have filed a claim and I have had no communication or contact with the company thus far.

    Hennie from ON
    Review Received: October 21, 2015
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    No problems dealing with SquareMouth.
    Excellent help.

    Paul from ON
    Review Received: October 20, 2015
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Didn't use the policy for our 7 month trip but was easy to set up at a reasonable costs as primary insured.

    Jeremy from CO
    Review Received: August 23, 2015
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    Super easy, great price and the peace of mind knowing we were covered in case of an emergency was nice to have. Will definitely use in the future when we travel.

    Angie from WA
    Review Received: August 10, 2015
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    So far, everything has gone as expected. The agent gave very specific instructions to assist me in making sure that my claim would be approved. I am waiting on it to be completed, but anticipate that it should work out fine.

    Sean from CA
    Review Received: August 4, 2015
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    4 out of 5 people found this review helpful

Last updated: July 13, 2026