Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,561
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AVG. MONTH
507
Total Reviews
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SINCE 2012
3,752
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,752 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International Trip Protection excl US

    Being pro-active, I called to ask if my husband can go home on an earlier flight. I didn't want him ending up in hospital in Hongkong. After talking to your representative, and she telling me that I could claim for charges to a flight change but might not be covered, I realized that your role is not preventative but rather reactive. Only when an insured is hospitalized or injured and in hospital will you act. I was grateful that my husband didn't end up in hospital during our stay in Hongkong. Yes, I still will recommend this policy to our senior friends. It is still good value.

    Junipero from ON
    Review Received: July 25, 2015
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    3 out of 7 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    After purchasing the insurance, I called back a day or 2 later to correct the total amount paid for the trip. The customer service rep she will send a corrected insurance letter but never did. If I had to file a claim, this will definitely be a big item to resolve.

    Daisy from MD
    Review Received: July 13, 2015
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    7 out of 9 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    We Had to cancel our trip prior to departure. I emailed Trawick, got no response. I had to call them to get the necessary forms, which I then had trouble printing out. Additionally, they want a cancellation letter from the airlines that the carrier (Delta) does not provide. We will see how difficult it is to get reimbursement from this company.

    Gary from WV
    Review Received: July 11, 2015
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    Just filed a claim so will have to judge satisfaction after the claim is processed.

    Karen from AZ
    Review Received: July 8, 2015
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    4 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    very good, fast, last minute, efficient service. One of a kind.

    S.P from MI
    Review Received: June 17, 2015
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    6 out of 8 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    No problems. The real test would be when/if a claim were ever filed. THAT's when you see what a company is realy made of!
    :)

    David

    David from TX
    Review Received: June 15, 2015
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    The process to acquire insurance was simply. Customer service was extremely helpful. I will look to this site if I'm in need of additional insurance.

    GT from CO
    Review Received: May 23, 2015
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    I had never used international travel insurance before, or any travel insurance for that matter. The customer service rep was very helpful. She guided me on the amount I needed to purchase. Also, she walked me through what is eligible for coverage and what is not. She was polite and very knowledgeable.

    Cheryl from WA
    Review Received: May 6, 2015
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels USA

    I found this policy to be the simplest option for our needs. No hassle , no fuss , no endless questions to answer.

    Wendy from ON
    Review Received: April 22, 2015
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    I have used Seven Corners Insurance several times before, but they do not insure trips to Cuba. They recommended your company. Everything went well, no problems, and I was comforted that I had insurance in place should the need arise.

    I would recommend your company to other people. Thank you.

    Lynne from NH
    Review Received: April 4, 2015
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    3 out of 6 people found this review helpful

Last updated: July 13, 2026