Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Returned from trip the end of October and filed a claim for $200 with Trawick International. After 3 weeks of no communication found out they misplaced paperwork submitted. Resubmitted, and had to make at least 10 phone calls to Trawick to finally receive a check on December 27. This took a lot of time and became frustrating for me as the claimant. Trawick was incompetent and amateur in their handling of this claim.
very easy to sign up, easy to see policy details
Trip cancellation claim filed with GBG 11/2/2014. Claim is in process. Trip cancellation due to unforeseen medical situation.
The customer service agent was very nice and patient as she walked me through the process.
I had limited options, but the policy I bought met my needs.
I would recommend Squaremouth but I would tell the individual to purchase insurance when first booking travel.
Love the ease of buying a policy I need and the price too compared to the airlines.
Yes
I cannot say about using the actual insurance but I did call their customer service number and got mi questions resolved immediately. I will buy again!
I mailed the claim over a month to the insurance company and have heard nothing from them. I am upset that they are ignoring my claim and have not contacted me at all.
Chose the policy because we called a representative
It is hard to answer second question..I hope we NEVER have to put in a claim..just comforting to know we are covered if need be..
I am hoping this gets resolved easily, but I am very concerned and was planning to contact you.
We were unable to go on our trip because my husband has become gravely ill. He is still in the hospital. I filled out the claim forms, and gathered all the information required for Trawick. I sent it certified mail to them, as they directed. My mail receipt says it should have reached them on Oct.14. I plan to go to the post office today to double check that.
I called them yesterday to see if they needed anything else, and they had no record of my claim. I am hoping they can locate my info and notify me. As you can imagine, this is a very difficult time, and I hope it doesn't get more complicated.
Thank you