Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Had to cancel trip due to medical issue. Very quick with refund and very easy to submit claim using email and attaching all needed information. Definitely would recommend
The section of several carriers.
The ability to receive your policy immediately.
It was easy to purchase & great price. As far as making a claim, I cannot comment on that since no accidents occurred.
Our travel went off without a hitch, so it was not necessary to file a claim. I went with Trawick International based on coverage and price. It was much less than what the travel company offered. The customer service agent was thorough in explaining the coverage. I will consider using this insurance again.
Found this strange named entity on the internet. Lots of other providers of insurance but none had the full coverage like you did and that I needed. Cost was most reasonable, the coverage was broad, and getting the policy was easy. I have recommended your policy to several friends who travel to europe. I will be purchasing through you on my next trip to europe.
Have me peace of mind, service was great. Thanks
I spoke with Pia with Trawick International on 7/31/14 and she advised me to email eclaims@gbg.com regarding our claim. I submitted our claim on 8/3/14 and received an email back on 8/5/14 from the Claims Service Department in Foothill Ranch, CA with our reference number 201408030000001 saying "Thank you for the email. This has been forwarded to the claims department and we will get back to you if we require any additional information. Please feel free to contact our customer service team at customerservice@gbg.com if you have any questions or concerns. Rajesh Matangi" I have heard NOTHING since and contacted Squaremouth this morning and spoke to Amanda in your Salem, New Hampshire office. She is going to forward our information to the appropriate people for handling. Thank you, Carol and John Lauck
Filed a claim for flight reimbursement due to cancellation illness and was told I needed to pursue a refund for my non refundable flight from the airline. Would discourage anyone from using SquareMouth.
I called customer service with questions, but it sounded like they were using a poor quality VOIP service and the representative kept cutting out along with overall poor phone quality.
I cancelled this policy before I left because it excluded mountaineering over 15,000 ft, replaced it with another one that did cover higher altitude risks, but still get emails for the initial policy from Squaremouth.
A bit sloppy, and I am now worried that my refund might not have been processed carefully.