Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,561
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AVG. MONTH
507
Total Reviews
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SINCE 2012
3,752
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,752 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International excl US

    I cannot say about using the actual insurance but I did call their customer service number and got mi questions resolved immediately. I will buy again!

    Giovanna from Guatemala
    Review Received: November 12, 2014
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    I mailed the claim over a month to the insurance company and have heard nothing from them. I am upset that they are ignoring my claim and have not contacted me at all.

    Shirley from CA
    Review Received: November 2, 2014
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    176 out of 180 people found this review helpful
    Trawick International policy: Safe Travels USA

    Chose the policy because we called a representative
    It is hard to answer second question..I hope we NEVER have to put in a claim..just comforting to know we are covered if need be..

    Allan from BC
    Review Received: November 1, 2014
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    I am hoping this gets resolved easily, but I am very concerned and was planning to contact you.
    We were unable to go on our trip because my husband has become gravely ill. He is still in the hospital. I filled out the claim forms, and gathered all the information required for Trawick. I sent it certified mail to them, as they directed. My mail receipt says it should have reached them on Oct.14. I plan to go to the post office today to double check that.
    I called them yesterday to see if they needed anything else, and they had no record of my claim. I am hoping they can locate my info and notify me. As you can imagine, this is a very difficult time, and I hope it doesn't get more complicated.
    Thank you

    Joan from NJ
    Review Received: October 30, 2014
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    30 out of 30 people found this review helpful
    Trawick International policy: Safe Travels USA Trip Protection

    Had to cancel trip due to medical issue. Very quick with refund and very easy to submit claim using email and attaching all needed information. Definitely would recommend

    gerald from ON
    Review Received: October 19, 2014
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    20 out of 20 people found this review helpful
    Trawick International policy: Safe Travels USA

    The section of several carriers.
    The ability to receive your policy immediately.

    Shirley from ON
    Review Received: October 15, 2014
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    It was easy to purchase & great price. As far as making a claim, I cannot comment on that since no accidents occurred.

    Maria from CA
    Review Received: October 13, 2014
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International Trip Protection excl US

    Our travel went off without a hitch, so it was not necessary to file a claim. I went with Trawick International based on coverage and price. It was much less than what the travel company offered. The customer service agent was thorough in explaining the coverage. I will consider using this insurance again.

    Robert from OK
    Review Received: October 5, 2014
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Found this strange named entity on the internet. Lots of other providers of insurance but none had the full coverage like you did and that I needed. Cost was most reasonable, the coverage was broad, and getting the policy was easy. I have recommended your policy to several friends who travel to europe. I will be purchasing through you on my next trip to europe.

    Glen from NC
    Review Received: September 30, 2014
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Have me peace of mind, service was great. Thanks

    Andre from CA
    Review Received: September 25, 2014
    Was this review helpful?
    1 out of 3 people found this review helpful

Last updated: July 13, 2026