Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,561
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AVG. MONTH
507
Total Reviews
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SINCE 2012
3,753
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,753 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    703
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International excl US

    During Trip
    I did't need to use them

    Marge from WI
    Review Received: March 24, 2013
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels USA

    Before Trip
    The service has always been great....I so hope I never have to put it to the test..! Anne Tower

    allan from BC
    Review Received: March 16, 2013
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    2 out of 7 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    All I did was research online, pay a fee, and print, so no customer service was actually required.

    During Trip
    I never had to access my carrier during the trip, thank goodness.

    Claim Process
    I made no claims.

    Anne from CO
    Review Received: March 15, 2013
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    1 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    During Trip
    I didn't need to file a claim or contact customer service during my trip so I don't really have a meaningful opinion on how they actually perform. But I was please with my experience!

    Ashley from WA
    Review Received: March 13, 2013
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Keep up the good work!

    During Trip
    Keep up the good work!

    Claim Process
    I did not need to make a claim.

    RR from Korea (South)
    Review Received: March 13, 2013
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    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    I called several times to ask questions and received helpful information from excellent customer service reps.

    During Trip
    Luckily, we didn't have any cause to communicate with the carrier during our trip.

    Claim Process
    No claim was made. Sorry, maybe I clicked the wrong button at the beginning.

    Tara from CO
    Review Received: March 1, 2013
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    10 out of 13 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Best price for the type of coverage I was looking for, easy purchase process

    During Trip
    Thankfully, I had no need to contact customer service or make a claim

    Richard from FL
    Review Received: February 26, 2013
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    8 out of 14 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    everything was electronic so it is tough to judge "customer service", but it is a very efficient process.

    During Trip
    didn't require any assistance or claim

    Claim Process
    no claim submitted

    Gaz from Korea (South)
    Review Received: February 19, 2013
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Insurance enrollment done well. I did not use it.

    During Trip
    Not used.

    Jack from IL
    Review Received: February 7, 2013
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    During Trip
    Didn't get to use their service during my trip.

    traveler from NJ
    Review Received: February 1, 2013
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    0 out of 0 people found this review helpful

Last updated: July 13, 2026