Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,561
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AVG. MONTH
507
Total Reviews
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SINCE 2012
3,753
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,753 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    703
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International excl US

    Before Trip
    Didn't really have much interaction before trip, but online information was good.

    During Trip
    Didn't use the service.

    Claim Process
    Did not make claim.

    Really, if you're going to ask me whether I filed a claim "Yes or No" before I'm even connected to the survey, why do you lead to the generic survey page?

    Iris from FL
    Review Received: October 15, 2012
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    During Trip
    I did not need to use the insurance, thankfully, so I cannot comment on this section.

    Andrew from CA
    Review Received: October 10, 2012
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    everything was straight forward and easy to follow.

    During Trip
    we did not need to use the insurance carrier during our trip.

    Claim Process
    not relevant

    brenda from Great Britain (UK)
    Review Received: October 6, 2012
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    It's really difficult to rate our policy when he simply ordered online and had no direct contact with a representative nor were we required to seek medical attention. It was worth the peace of mind.

    Nancy from TX
    Review Received: September 24, 2012
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    2 out of 9 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    During Trip
    They do not provide coverage for appendicitis which is exactly what happened to me. I do not understand why they do not provide coverage for that as this can happen on the trip. VERY BAD

    S from OR
    Review Received: September 13, 2012
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    259 out of 265 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    I didn't need to use the policy, but it was nice to know that I would be covered if anything happened.

    Mary from SC
    Review Received: September 12, 2012
    Was this review helpful?
    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    did not deal with anyone personally, online only

    During Trip
    did not use

    Claim Process
    no claim

    Robyn from OH
    Review Received: September 8, 2012
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    0 out of 14 people found this review helpful
    Trawick International policy: Safe Travels USA

    During Trip
    Did not need to contact carrier

    Claim Process
    Did not need to make a claim

    Andrew from China
    Review Received: September 3, 2012
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    During Trip
    Did not use anything at all...

    mahesh from United Arab Emirates
    Review Received: August 10, 2012
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    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    I didn't really interact with customer service at all but the whole process was very simple.

    Allison from TX
    Review Received: August 7, 2012
    Was this review helpful?
    2 out of 4 people found this review helpful

Last updated: July 13, 2026